Investigator

1 week ago


Vancouver, British Columbia, Canada Holt Renfrew Full time
Holt Renfrew offers you an inspiring, fashion-driven environment with opportunities to learn and grow.

From our incredible partnerships with iconic luxury brands, to our commitments to corporate social responsibility, you will be inspired every day.


A job at Holt Renfrew offers a competitive total compensation, a generous employee discount, pension, and health & dental benefits, tuition assistance, and continuous learning and development.

The Loss Prevention Investigator protects company assets from fraud and internal/external loss.

Specific responsibilities include (but are not limited to) the following:

  • Routinely walk floor to observe, identify dishonest persons both externally and internally
  • Observe and dispatch by monitoring CCTV system
  • Apprehend shoplifters and maintain records of apprehensions
  • Testify at criminal proceedings as appropriate
  • Conduct periodic P.O.S. audits
  • Conduct internal investigations as required with confidentiality
  • Analyze and follow up on transactional reporting
  • Minimize company loss due to paperwork errors
  • Support Operations and Sales teams with inventory counts, shortage programs, and unsaleables
  • Respond to emergencies in a timely manner, ensuring appropriate follow up reporting
  • Provide support and follow up on audits to ensure compliance
  • Comply with all Health & Safety policies and requirements
  • Perform other duties, as assigned
  • 23 years experience in a similar capacity
  • Kinesics interview techniques or other interviewing/interrogation training
  • Previous experience in a retail environment
  • Standard first aid, CPR OPA Level II
  • Valid provincial security guard license

The measures of success:

  • Contribution to financial and customer growth objectives
  • Individual objectives linked to the achievement of department goals
  • Feedback from internal and external clients

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