Call Centre Manager

2 weeks ago


SaintHyacinthe, Quebec, Canada Recrute Action Inc. Full time

Education:
College/CEGEP

  • Experience: 3 years to less than 5 years
- or equivalent experience

Tasks:

  • Hire, train, direct and motivate staff
  • Answer telephone and relay telephone calls and messages

Supervision:

  • Customer service clerk

Sales experience:

  • Call centre

Security and safety:

  • Criminal record check

Work conditions and physical capabilities:

  • Attention to detail
  • Fastpaced environment
  • Large caseload
  • Large workload
  • Tight deadlines
  • Work under pressure

Personal suitability:

  • Accurate
  • Client focus
  • Dependability
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Initiative
  • Judgement
  • Organized
  • Reliability
  • Team player

Health benefits:

  • Dental plan
  • Health care plan

Long term benefits:

  • Group insurance benefits
  • Registered Retirement Savings Plan (RRSP)

Other benefits:

  • Wellness program
  • Work Term: Permanent
  • Work Language: Bilingual
  • Hours: 40 hours per week


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