Assistant Manager, Product Operations
2 weeks ago
Job Type:
Full Time
Function:
Business Operations
Address:160 Bloor Street East, 11th Floor, Toronto, ON
Working Model:
Hybrid
At Sephora Canada, we're passionate about finding and sharing beauty in the world.
Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian.
We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.- JOB DESCRIPTION_
ABOUT THE TEAM
Our Store Experience & Business Operations organization includes an outstanding team of strategic problem solvers responsible for supporting our stores and employee's full potential through an investment in training and education that is unparalleled in the retail industry and through the ongoing innovation and optimization of our existing business processes.
We support the day-to-day activities taking place in stores, allowing our team to focus on providing our clients a best-in-class experience always.
We serve as a voice for our stores, employees and our clients and work cross functionally to ensure we launch and train the best programs possible.
WHAT YOU'LL DO
As Assistant Manager, you will be responsible for the development and implementation of a variety of operations projects, focusing on Cost Efficiencies, Inventory Management, Supplies, Omni and Property Development initiatives for Sephora.
In addition, you will:
- Handle daytoday operations of programs, including strategy, crossfunctional business partner management, store communication and delivery linked to Product Operations.
- Develop training to ensure store retention for all Product Operations projects that is supported by the Business Operations Team.
- Act as the store expert and thought partner for projects, ensuring decisions support overall operating model and strategy when inspiring change across the organization.
- Manage multiple projects by driving timelines, deliverables, recaps and action plans postdelivery to drive continuous improvement.
- Travel to Sephora stores as needed to check on project process and traction.
- Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Balance, Respect for All, Teamwork, and Initiative.
WHAT YOU'LL BRING
- Two or more years of retail management experience
- Strong organizational, time management, problemsolving skills
- Highly developed verbal, written, and presentation skills
- Comfortable with ambiguity and willingness to take action
- Contributes new ideas and process improvements to finds solutions to business challenges. Exceptional attention to detail, work ethic, and work product quality
- Ability to provide effective feedback to multiple levels of people within the organization
- Strong critical thinking and analytical abilities with courage to make key decisions independently
- Knowledge of Microsoft Office Suite
WHY YOU'LL LOVE WORKING HERE
- You'll be part of a unique culture and family of passionate and inspiring individuals.
- You'll work alongside the best talent in the industry people you'll be proud to work with.
- You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
- You'll have the opportunity to support causes through our Gift of Giving Program (matched donations through Benevity), donations of funds for volunteer time and offering and much more.
- Benefits you can mix and match, depending on your needs.
- Employee Assistance Program services for those times you need extra support.
- Holidays, time off, functional Friday hours and flexibility to support worklife balance.
- And of course, there's our incredible swag free product gifts throughout the year and tons of discounts with our brand partners.
This position requires that the employee be fully vaccinated against COVID-19 prior to commencing employment and that they agree to obtain any future required boosters or vaccinations as recommended by the government of Canada or the health authorities of the province in which you would be working and in accordance with Sephora Vaccination Policy.
If you are not able to obtain a COVID-19 vaccine for a reason related to a protected ground of discrimination under applicable human rights legislation, you can request accommodation from Sephora.
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