Technical Service Desk Manager

Scope of PositionReporting to the VP of IT and Banking Support, the Manager, Service Desk is responsible for managing the daily operations of the IT service desk. The service desk is responsible for the efficient resolution of Tier I and II service requests for all employees. This role will help develop and modernize the business systems support model...

Great Minds. One Goal. Canada's Success.Help bring innovative enabling research to life and drive forward your career at the National Research Council of Canada (NRC), Canada's largest research and technology organization. Get a unique chance to expand your scientific leadership through science excellence and solution driven partnership that will help train...

Requirements: 2+ years postsecondary program including completion of computer technology courses. Having a college diploma or university degree in the field of computer science or a related field would be considered an asset. 5+ year of work experience in a Service Desk or Help Desk environment Must be eligible for enhanced reliability status. ITIL V3/V4...

Matrix HR is looking for 2 French/English Bilingual Service Desk Professionals for our excellent client in the Insurance and Benefits industry. Please read on for further information on responsibilities and qualifications.Responsibilities: Responding to contacts from Service Desk customers and support teams. Performing classification, initial support,...

Intermediate Service Desk Analyst (Term Position) JOB_DESCRIPTION.SHARE.HTML CAROUSEL_PARAGRAPH JOB_DESCRIPTION.SHARE.HTML Ottawa, Canada Information Technology 19043 Job Description Why N-able IT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey....

Location: Ottawa, CanadaIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.For decades,...

SERVICE DESK TECHNICIANLocation: Ottawa, ONJob Type: On-siteRESPONSIBILITIES Provide outstanding customer service. Operate as first and second level support to endusers running workstations and laptops and extend/simplify remote support for global users. Perform Windows network administration tasks. Prepare, maintain and uphold logging and reporting...

Come and join one of North America's largest home and commercial services and energy solutions companies We offer comprehensive benefits, savings match plans, overtime, shift premiums and a DC Pension Plan after 24 months. If you are passionate about delivering 5 Star Customer Service, we would love to hear from you.Job Title: Technical Support...

Why Work at Ross Video? We have a great group of people working together to create and deliver cutting edge products that look amazing and are easy to use. We go all out so that our customers can have the best possible experience and achieve quality results. With a product focus, continual learning, results driven processes, and creative thinking, we...

NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint.You are "cool" under pressure demeanor and confident, alert voice...

The Royal Canadian Mint is hiring a Service Desk Technician who can thrive in a dynamic and inclusive environment.Requirements:Education and Experience: College diploma or equivalent experience, with formal training in the Information Technology field Networking and data communication experience is an asset Strong troubleshooting skills. ITIL, MCP, A+,...

NOVA Networks is seeking Bilingual Service Desk Analysts that have a strong knowledge of Office 365 and the Office suites including administration of the product \ license management. The Bilingual Service Desk Analyst will also require a strong understanding of Microsoft Teams and SharePoint.You are "cool" under pressure demeanor and confident, alert voice...

49 Solutions is currently looking for a Help Desk Specialist Level 2 Consultant to support a client within the Federal Government. As a Help Desk Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users. This is an excellent contract opportunity for someone with 5+ years of experience.Requirements:...

Senior Technical Writer to collaborate and assist in documenting the release and maintenance of legacy application in the public sector. Our public sector client requires a Reliability cleared Senior Technical Writer to collaborate and assist in documenting the releases of product deliverables, Application Programming Interfaces (APIs) and legacy application...

IT Service ManagerWho We Are:Fuelled Networks is a leading provider of IT support services for small to medium-sized businesses in Ottawa and Eastern Ontario. With 30+ years in the business, our highly skilled team of technicians provides top-notch IT solutions to our clients. We take pride in putting our clients' needs first and going above and beyond to...

Help Desk Support AnalystbeBee Professionals is looking for a Help Desk Support Analyst to join our team in Ottawa. The successful candidate will be responsible for providing technical assistance and support related to computer systems, hardware, or software.Requirements: Bachelor's degree in Computer Science, Information Technology, or a related field At...

Why N-ableIT doesn't get better than this N-able isn't just another software company – we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

OTTAWA, ONSchedule:THURSDAY to SUNDAY, 8am - 5pmJob Summary:We are seeking a friendly and reliable Part-Time Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our customers and visitors, and will be responsible for providing exceptional customer service while ensuring a smooth and efficient front...

Why N-able:IT doesn't get better than this N-able isn't just another software company - we're going places, and we'd love for you to be a part of that journey. With N-ablites in more than 15 countries around the world, you're adding your unique voice to a diverse team of people who are supporting our customers, and one another. The Way We Work, our hybrid...

About usWMC Water Management is a small business in Ottawa, ON. We are professional, engaging, fast-paced, and our goal is to always put the customer firstWe specialize in the optimization of heating and cooling systems within large commercial, industrial, and institutional buildings. As the exclusive Canadian distributor for ChemTreat International, WMC...