Information Technology Specialist

2 weeks ago


Vancouver, British Columbia, Canada Xprt Integration Full time
Xprt Integration is a leading provider of IT solutions in BC. We are seeking a professional, confident, detail-oriented IT tech with great communication skills to join our team.

If you're a quick learner, good with both people and technology, and willing to rethink how we can improve experiences with technology, we highly encourage you to apply.

This is a full-time position.

RESPONSIBILITIES

  • Work with the team on IT projects and expand your industry knowledge.
  • Take ownership of your projects, seeing them through to completion
  • Provide both remote and in person IT support with a "White Glove" approach
  • Get involved in other areas of the business such as automation, network Audio/Video, IP based access control systems, custom projects, etc.
  • Keep yourself organized using the ticketing system, ensuring tickets get addressed, closing completed tickets, and opening new tickets on behalf of clients.
  • Create and update client IT documentation.
  • Research new technologies and product offerings for our clients.
  • Take on special projects, and training with the goal of becoming our goto expert in certain products or areas of the business

PREFERRED SKILLS AND QUALIFICATIONS:

  • Strong troubleshooting skills
  • Strong IP networking skills
  • Excellent communication skills
  • Ability to portray confidence, and put clients at their ease
  • Familiarity with hybrid onprem / Microsoft Azure deployments
  • Industry related diploma and/or certifications
  • Experience supporting business clients
  • Strong organizational, prioritization, and time management skills
  • BC Driver's license

Nice To Have:

  • Low Voltage cabling and termination experience
  • Experience with audio, video or automation technologies
  • Experience supporting executive clients and highnet worth individuals


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