Coordinator, Athlete Services

7 days ago


Kingston, Ontario, Canada Queen's University Full time
About Queen's University

Queen's University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting.

We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us
Job Summary

The Coordinator, Athlete Services is responsible for the planning, coordination, implementation, and evaluation of a broad range of athlete support services provided to inter-university athletes consistent with developing a culture of sport excellence.

This includes the development and implementation of programs and services that support the performance of varsity team student-athletes including; athlete recruitment, eligibility registration, compliance and monitoring on the Athlete Information Management System (AIMS), Gaels academic support programs and services, Athletic Financial Awards, student-athlete discipline, job placement, maintaining student-athlete information and referring student-athletes to broader support services available to students on campus.

The position requires extensive collaboration with Coaches and other members of the Athletics and Recreation (A&R) staff and the broader campus community to ensure the appropriate level of service and support is provided to student athletes.

Participating as a member of the high performance unit, the incumbent assists in creating a departmental culture that embraces and supports student-athletes, coaches and teams in the pursuit of excellence and contributes to the formulation of programs and services that support the holistic needs of student-athletes.


This position develops and implements programs and services around student life including intramurals, fitness programs, aquatics, sports clubs, and other health and well-being programs.

This position confirms activities adhere to relevant university policies and procedures.

This position collaborates and builds partnerships with stakeholders to develop and coordinate revenue-generating active living programs including conducting research, identifying trends and interests, and confirming that the programs fit the needs of the targeted audiences.

This position also directs, allocates, and supervises work of other staff.

Job Description:

  • Develops and implements programs and services around student life including intramurals, fitness programs, aquatics, sports clubs, and other health and wellbeing programs.
  • Confirms activities adhere to relevant university policies and procedures.
  • Develops, recommends, and implements annual plans, promotional marketing, communication plans, and provides daytoday administration including scheduling, inventory, and quality control.
  • Performs accounting and bookkeeping activities including expense approval, timekeeping, budget administration, and reports.
  • Collaborates and builds partnerships with stakeholders to develop and coordinate revenuegenerating active living programs including conducting research, identifying trends and interests, and confirming that the programs fit the needs of the targeted audiences.
  • Directs, allocates, and supervises work of other staff.
  • Other duties as required in support of the department and/or unit.
Required Education

  • Threeyear Community College Diploma or Three-Year Bachelor Degree, or equivalent.
Required Experience

  • More than 2 years and up to and including 3 years of experience.
Consideration may be given to an equivalent combination of education and experience.

Job Knowledge and Requirements

  • Practical and applied knowledge of specialized methods and processes that are typically acquired through a combination of technical or academic qualification and/or work experience.
  • Provide consultation and advice on nonstraightforward and/or complex issues.
  • Interaction with others requires interpersonal skills and the ability to understand and influence.
  • Adapt messages to meet the needs of the intended audience.
  • Build relationships, trust and credibility.
  • Manage own work, train and review the work of the team to see commitments through to completion.
  • Sets work priorities and direction, supporting the team in achieving goals and objectives.
  • Participate in project team meetings and develop team project plans.
  • Lead procedural or technological change within a unit.
  • Identify new problems and seek information and input to fully understand the cause of problems.
  • Identify opportunities to improve the effectiveness and efficiency of work processes.
  • Draw logical conclusions and provides opinions and recommendations.
  • Research equity, diversity, accessibility and inclusion resources and best practices relevant to the job and unit operations in order to inform evidencebased planning.
  • Commitment to principles of equity, diversity, accessibility, inclusion,


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