Store Manager, Jets Gear Polo Park

2 weeks ago

Rosser, Canada True North Sports + Entertainment Full time

True North Sports + Entertainment is looking for a retail manager to join our team Jets Gear team.


The
Store Manager, Jets Gear Polo Park oversees the daily operation of the Polo Park Jets Gear mall location with a particular focus on sales, customer service, store merchandising, scheduling, payroll, managing inventory, reporting and assisting in hiring staff for the store.


What to be excited for in this role:
**_
Scheduling_**- Track daily and weekly sales trends to maximize efficiency of labor.

  • Using these trends, prepare and forecast monthly staffing needs.
  • Work with staff to understand their personal schedules and ensure needs are met.

_ Payroll_

  • Twice a month, submit daytime and game night payroll to the payroll department.

_ Hiring Part-Time Employees_

  • Assist Director, Retail Operations in recruiting qualified, enthusiastic parttime staff.
  • Assist in development and training of all policies and procedures.
  • Follow through with procedures and training to ensure that a consistent message is communicated to our staff at each store location.

_ Restocking/Merchandising_

  • Work with Director, Retail Development to develop effective merchandising strategies.
  • Ensure that the store is well stocked with a variety of products for customers to choose from.
  • Follow through with merchandising plans as set out by the Director, Retail Development and make sure that the store always meets a high standard of cleanliness and organization.
  • Work will mall management to identify opportunities or issues unique to the mall setting.

_ Sales_

  • Assist parttime staff with any customer issues that may arise from product or service complaints.
  • Follow up promptly with any customer service issues.
  • Oversee any phonein orders that need to be held for pick up or sent via Canada Post/Courier;

_ Reporting_

  • Finalize and hand in daily deposits into finance department daily.
  • Replenish cash/coin floats to acceptable levels.
  • Make daily deposits to bank.
  • Hand in monthly reporting, including: _Inventory Value Report, Day/Week Sales Report_ and the _Monthly Sales Reconciliation Sheet;_
  • Participate in annually and semiannually in inventory counts.

_ Other_

  • Meet weekly with other retail staff to review operational and staffing issues, new inventory, updates and follow up of previously discussed projects.
  • Coordinate meetings with parttime staff to relay the planning, product and procedure updates.
  • Assist in the maintenance and administration of the website.
  • Other duties as assigned.

What we need from you:

  • Previous successful retail experience, preferably in a supervisory role.
  • Excellent interpersonal skills with a solid understanding of customer service.
  • Results driven with the ability to set goals and deliver on priorities.
  • Attention to detail and excellent personal organization skills.
  • A fundamental understanding of database processes.
  • Proactive in anticipating problems and/or issues and providing superior customer service solutions.
  • Judgement to aid in management of relationships with various clients, supplier's, peers, and supervisors, as required in this role.
  • Very strong organizational skills to stay on task and effectively manage competing demands towards successful and timely completion of projects.
  • Must be flexible with working evenings, weekends, and holidays as required.
  • Strong written and verbal communication skills.
  • Interest & willingness to become part of a team seeking to provide Superior Patron Experience.
  • Possess a valid class 5 driver's license and have own transportation.
- ._

Why you should join us:

As a top employer in Manitoba since 2008, True North Sports + Entertainment offers challenging and meaningful work in a fast-paced work environment, exciting opportunities with room to grow and develop, a variety of work day-to-day, and a rewarding and enjoyable place to work

Submission Requirements:

one document, that includes and resume.
The job opportunity will be open until all positions filled.

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