Account Manager

2 weeks ago


Burnaby, British Columbia, Canada Pacific Blue Cross Full time

If you're someone with a passion for developing new business prospects and gaining sales through closing and retention and wanting to take on a great career opportunity with a local not-for-profit health insurance provider by using your ability to drive leads, foster prospects and cross-sell, we want to hear from you.


Your skills in prospecting leads and retaining business through outbound communication and retention campaigns help Pacific Blue Cross be able to provide sustainable healthcare.

We offer an attractive compensation and benefits package and work-life balance.

Our workplace culture values health and wellness, diversity and equality, continuing education, environmental sustainability and giving back to the community.


Key Ways This Position Makes An Impact


The Account Manager is responsible for finding new business through outbound business to consumer telephone sales inquiries related to the acquisition and renewal of customers.

In this role you would conduct prospecting sales calls, follow-up on telephone conversations to close sales, and support the department sales process.

This role identifies customer issues, and solves or escalates issues, and identifies options to prevent future issues.

In this role you would mine data of existing members to cross-market and up-sell value-added products.

This role maintains leads and sales record by entering prospective new customer contact information into the database.

This role assists in direct marketing campaigns to generate prospect leads.

Key Experiences You Bring To This Role

  • Minimum 2 years' of experience in sales account management in a presales and postsales environment
  • Current Life Insurance License (LLQP) valid in British Columbia with ability to sell individual life, disability, and Critical Illness insurance policies in British Columbia or the ability to obtain it in the first 6 weeks in the role
  • Relevant postsecondary education plus specialized training courses in sales and marketing or equivalent
Obtaining your life license is mandatory before commission can be earned.

PBC will provide you with sufficient time to study for and pass the LLQP licensing exams required to obtain your Life license through the Insurance Council of BC.

This will be incorporated into your initial training, and it is expected that you will complete this within the first six weeks of employment


Together we can create a healthier British Columbia through teamwork, exceptional service and accountability that will help improve sustainable healthcare.


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