Custodial (Housekeeping) Supervisor / Superviseur

2 weeks ago


Kahnawake, Canada Playground Full time
Since its opening in 2010, Playground has experienced immense popularity with local and international players alike. Playground is conveniently located just minutes south of downtown Montreal in the Mohawk territory of Kahnawake. The Playground Complex offers over 40 poker tables and a selection of over 600 Electronic Gaming Devices (slots). In addition, Playground includes an inviting and locally renowned restaurant The Rail Coal Fire Bistro.

Schedule: TBC - Sunday-Thursday 9AM-6PM or Tuesday-Saturday 9AM-6PM

Hourly wage: $26-$28/hour + plus additional perks

**Overview**:
Reporting directly to the Facilities Manager, the scope of duties will include the supervision of the day-to-day custodial services and operations at Playground ensuring a clean and safe environment for our guests and team.

**Responsibilities**:

- Ensure a clean and hygienically safe environment for our customers and employees
- Create weekly schedules as well as monitor time attendance and the working hours of the custodial team
- In collaboration with the Facilities Director assist in identifying and recommending opportunities for improving custodial services
- Coordinate and conduct floor inspections to ensure compliance with safety and sanitation policies
- Monitor and maintain inventory
- Respond efficiently and accurately to customer requests
- In collaboration with the Facilities director develop and implement procedures to increase productivity
- Participate in the recruitment process and interviews
- Oversee and mentor all training, and ensure excellence and attention to detail in departmental tasks
- Organize weekly outlines for all tasks in accordance to company's needs
- Review and ensure accuracy of the custodial teams daily task-checklist
- Promote teamwork and employee recognition
- Perform evaluations, as well as disciplinary reports in accordance with company policies when necessary

**Requirements**:

- Must be bilingual (English and French) and 21 years or older
- 3 years previous management experience required
- Strong computer skills (Excel required)
- Excellent communication (written and spoken) and interpersonal skills
- Ability to multitask and remain calm in a fast paced environment
- Flexibility to work various shifts, including weekends, evenings and holidays
- Highly organized, punctual and a strong comprehension of time management
- Must be able to stand for extended periods of time, bend and lift 20 pounds
- Must be willing to roll up their sleeves and assist with cleaning tasks as required
- ____

Depuis son ouverture en 2010, Playground a connu une immense popularité auprès des joueurs locaux et internationaux. Playground est idéalement situé à quelques minutes au sud du centre-ville de Montréal, dans le territoire mohawk de Kahnawake. Le complexe Playground offre plus de 40 tables de poker et une sélection de plus de 600 appareils de jeux électroniques (machines à sous). En outre, le Playground comprend un restaurant accueillant et de renommée locale, le Rail Coal Fire Bistro.

Relevant directement du gestionnaire des installations,**_ le titulaire du poste supervisera les services d'entretien_** et les activités quotidiennes du terrain de jeu afin d'assurer un environnement propre et sécuritaire pour nos clients et notre équipe.

Horaire: à confirmer - dimanche-jeudi de 9h00 à 18h00 ou mardi-samedi de 9h00 à 18h00.

**_ Responsabilités :_**
- Assurer un environnement propre et hygiéniquement sûr pour nos clients et nos employés.
- Créer des horaires hebdomadaires et contrôler les présences et les heures de travail de l'équipe d'entretien.
- En collaboration avec le directeur des installations, aider à identifier et à recommander des possibilités d'amélioration des services d'entretien.
- Coordonner et effectuer des inspections des sols afin de s'assurer du respect des politiques de sécurité et d'hygiène.
- Contrôler et maintenir l'inventaire
- Répondre de manière efficace et précise aux demandes des clients
- En collaboration avec le directeur des installations, élaborer et mettre en œuvre des procédures visant à accroître la productivité.
- Participer au processus de recrutement et aux entretiens
- Superviser et encadrer toutes les formations, et veiller à l'excellence et à l'attention portée aux détails dans les tâches du département.
- Organiser des plans hebdomadaires pour toutes les tâches conformément aux besoins de l'entreprise.
- Examiner et assurer l'exactitude de la liste de contrôle des tâches quotidiennes des équipes d'entretien.
- Promouvoir le travail d'équipe et la reconnaissance des employés
- Effectuer des évaluations, ainsi que des rapports disciplinaires conformément aux politiques de l'entreprise, si nécessaire.

**_ Exigences :_**
- Être bilingue (anglais et français) et avoir 21 ans ou plus.
- 3 ans d'expérience en gestion requise
- Solides compétences en informatique (excel requis)
- Excellente communication (écrit

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