Service Coordinator

2 weeks ago


Edmonton, Alberta, Canada Alliance Equipment Ltd Full time

Alliance Equipment Ltd is a locally owned and operated material handling equipment supplier that has built its foundation on offering the best customer service available.

Our service department is looking for a new team member to fill the role of service coordinator to ensure that our ever-growing list of customers is given the best possible service.

No two days are the same in this fast-paced position and the ability to improvise will be an asset.

You will work closely with the Service Manager and your responsibilities include, but are not limited to:

  • Dispatching technicians to customer sites throughout the Edmonton area
  • Prioritizing service calls to ensure efficiency of the service department
  • Organizing technician paperwork including completed work orders and parts/quote requests
  • Maintaining our customer preventative maintenance schedule
  • Communicating with customers and technicians on the status of repairs
  • Meeting with other staff regularly ensure the service department is running as efficiently as possible.


Experience using Quickbooks and all Microsoft Office programs is recommended, as is the ability to multitask and make quick decisions.


Our crew will be here to help every step of the way to ensure your success as we encourage a highly collaborative team atmosphere.


We will offer you all the tools to do your job as well as hourly wages and a benefits package.

All we need in return is a positive attitude and a reliable, punctual team member.

Job Types:
Full-time, Permanent

Salary:
$22.00-$24.00 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location:
One location
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