Business Vendor Analyst I

6 days ago

Toronto, Ontario, Canada TD Bank Full time
426066BR

Business Analysis / Reporting

Toronto, ON

November 24, 2023

Hours

37.50

Workplace Model

Hybrid

Pay Details

Job Details


The Business Vendor Analyst supports the efficient and timely delivery of Credit Card projects and initiatives through effective relationship management with our internal partners and vendors, while preserving the customer experience and maintaining operational efficiencies.

The Business Vendor Analyst will work with the external vendors along with business and technology partners throughout the Project Life Cycle including initiation, concept, analysis, development, testing and implementation.


The Business Vendor Analyst will attend project kick off meeting for assigned projects and support resolution of vendor related defects within project methodology.

Act as the first point of contact for questions/escalations that arise from projects impacting third party vendors.

Vendor Analyst will participate in project requirement gathering sessions on behalf of the vendor acting as a SME as it relates to the project.


Accountabilities:

  • Identifying business needs and determining solutions to business problems by analyzing options/solutions which may include a technology component, but may also consist of process improvement, organizational change or strategic planning and/or policy development
  • Working collaboratively with technology partners, operational areas, vendors, business stakeholders to plan, elicit, analyze, document, communicate and manage business requirements
  • Assessing, documenting and validating current states processes, understanding the problem statement and business needs to deliver effective solutions that address business problems and align to strategic business goals
  • Supporting project delivery, testing and Identify scope changes and complete analysis to determine impact to project benefits and risk, implementation activities to deliver business benefits and achieve business results/objectives under the direction of others within the vendor analyst team; communicate with various internal partners and vendors to coordinate details
  • Role may also be accountable for delivering on smaller scale business / technology initiatives or work packages as part of a broader project or program
  • Works within welldefined guidelines and procedures and escalates issues to management as necessary
  • Identify, document and validate current state BVA procedure & processes and work with the business and stakeholders to design the desired future state
  • Continuously enhance knowledge/expertise to provide advice and guidance to business partners and project team regarding best project practices
  • Participate in regular coaching and performance review sessions, employee surveys and action plans
  • Own development plan including activities related to training, relationship building and onthejob experiences that continually enhance individual business analysis capabilities to achieve career goals
  • Contribute to a positive work environment by embracing diversity in the workplace and supporting and proudly representing TD in the community
  • Sound knowledge of business analysis, project delivery practices and standards across the project lifecycle
Job Requirements

Education/ Experience:

  • Minimum / Advanced knowledge of project management methodology, including both waterfall and agile practices
  • Minimum / Advanced knowledge of project delivery practices and standards across the project life cycle
  • Sound knowledge of our TDCT & MBNA credit card portfolio
  • A minimum of 2 to 5 years' experience in vendor management or the supply chain field and/or related business experience
Company Overview

Our Values

At TD we're guided by our purpose is to enrich the lives of our customers, communities and colleagues, and share a set of values that shape our culture and guide our behavior.

In exchange for how our colleagues show up to help TD succeed, we are committed to delivering a colleague experience grounded in Impact, Growth and a Culture of Care.

No matter where you work across TD, we empower you to make an impact at work and in your community, explore and grow your career and be part of our caring and inclusive culture.


Making Your Well-being a Priority
A supportive culture that promotes colleague well-being is core to who we are.

At TD, we focus on total well-being with extensive programs to help colleagues assess, manage, and improve their well-being across four core pillars — physical, financial, social and mental/emotional.

In addition, we champion a safe and inclusive work environment so colleagues feel a sense of belonging and feel supported in their personal and professional growth.

Through our focus on well-being, we know that we can help our colleagues thrive, contribute to our culture of care, and support better business outcomes, because when colleagues feel their best, they're more likely to do their best.


Our Total Rewards Package
Our

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