Business Analyst

1 week ago


Toronto, Ontario, Canada Dawn InfoTek Inc. Full time

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.


We are currently seeking competent individuals to fulfill the role of
Business Analyst to join our dynamic team to work at our client.

Contract Duration
:1 year with possibility of extension

Roles and Responsibilities

Technical

  • Document and understand Business requirements, Business rules, functional and nonfunctional requirements
  • Participating in QA testing, test cases, use cases, meetings and development of documentation
  • Understand Business rules
  • Understand vendor releases, identify potential impacts
  • Assist Senior Business Analyst with troubleshooting, reporting and documentation of defects

Relationship Management and Communication

  • Work with all stakeholders, participating in working groups
  • Stakeholder engagement/interface with Third Party Vendor, Quality Assurance teams and development
  • Prepare and present analysis for technical and nontechnical audience
  • Assist with the development of process documentation
  • Assist with the development of user guides
  • Assist with the development of training guides
  • Participate in testing and testing documentation

Business Knowledge

  • Assist with gap analysis
  • Identify business process changes
  • Assist with use cases, data modelling, data and process flows and associated documentation
  • Document functional and nonfunctional requirements
  • Follow OPS best practices
  • Assist Senior Business Analyst and Project Manager with any documentation, testing etc

Experience and Skill Set Requirements

  • 5+ years of experience working in the
    healthcare industry, specifically in maintaining and supporting systems such as Long-Term Care, Electronic Medical Records (EMRs), Hospital Information Systems (HISs), Clinical Assessment tools, and Ontario Healthcare Reporting Standards (OHRS) compliant
  • Business analysis at varying levels of detail to assess client's business problems/opportunities and documenting the business requirements in such a way that technology solutions can be determined
  • Creating procedures and processes to deploy changes in production environment to avoid or minimize impact to business operations
  • Preparing and advising on business analysis policies, processes, best practices, and standards
  • Updating business processes and user documentation for changes related to supported solution
  • Perform data modeling, process, and data flow modeling, use case surveys, business rules definition, and nonfunctional requirements definitions for assigned projects
  • Conducting gap analysis of vendor release upgrades to identify changes needed for business processes and best practice, and for solutions including configuration, reports, and integration components
  • Monitoring progress, resolving problems, and reporting regularly to I&IT management and clients' decision makers
  • Highly proficient using
    MS Office products
  • Knowledge and experience with the following
    Long-Term Care Inspections, Long-Term Care Critical Incidents, Long-Term Care Licensing, new Fixing Long-Term Act 2021, and Ontario Digital Services business processes
  • Effective consulting skills to engage with all stakeholders with proven track record for building strong working relationships
  • Strong interpersonal, facilitation and negotiation skills with ability to build rapport with stakeholders
  • Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively
  • A motivated, flexible, detailoriented, and creative team player with perseverance, excellent organization and multitasking abilities, and a proven track record for meeting strict deadlines.

Job Type:
Fixed term contract

Contract length: 15 months

Salary:
$60.00-$75.00 per hour

Schedule:

  • Monday to Friday

Work Location:
Hybrid remote in Toronto, ON M7A 0B3

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