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Sales Assistant, Pacesetter Homes Edmonton
3 months ago
Job Overview
Reporting to the Sales Manager, as the Sales Assistant, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.
Your day-to-day responsibilities will include:
Acting as the first point of contact for customers and ensuring excellent customer service is provided. Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments. Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing. Continually inspecting and ensuring show homes and sales center are appealing and presentable. Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs. Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.As our ideal candidate, you are...
A strong communicator; you clearly express your thoughts in conversation and in written communication.An active listener; you seek to understand and listen to others in a non-judgmental way.Mindful; you respect diversity and deal with sensitive situations using high degree of integrity.Excellent service oriented; you handle relations with customers, internal and external parties with tact and diplomacy.A creative problem solver; you think outside the box for solutions without fear of failure.Essential Requirements
Minimum 6 months of experience in sales or sales-support related role.Valid driver's licence and access to a reliable vehicle.Satisfactory verification of criminal record check and driver's licence.Proficient in Microsoft Office programs (Outlook, Word, Excel, PowerPoint), CRM and accounting software (HubSpot, NewStar).Preferred Requirements
Prior experience working in the Residential Home Building industry is preferred.Enrollment or completion of a diploma/bachelor's program, with a concentration in Business, International Business, Marketing/Sales preferred; equivalent combination of education and experience will be considered.What We Value
Creating trusting and successful working relationships.Setting clear, measurable and achievable goals. Cooperating with team members in an open, positive and respectful manner.Staying current with technical job skills.Consistently meeting customer expectation.Taking responsibility for the outcomes of decisions and actions.Work Conditions
You primarily work in a show home or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.
