Service Navigator 2
1 week ago
Service Navigator 2, Complex Client Care (Slaight Pathway)
ABOUT US
Strides Toronto is a multi-service agency offering various programs and services that enhance the well-being of infants, children, and youth up to age 29, along with their families. Our initiatives focus on mental, social, and physical health through a combination of community, residential, and treatment services. We strive to promote strength and resilience by providing equitable, client-centered services, system leadership, and advocacy.
ABOUT THE ROLE
The Service Navigator 2, Complex Client Care (Slaight Pathway) role is a full-time permanent position responsible for service planning, navigation, and brief supportive counseling for children, youth, and families dealing with mental health issues. The primary focus is on facilitating transitions from SickKids Emergency Department to community-based mental health services. Collaboration with partners at SickKids and the Garry Hurvitz Centre for Community Mental Health is essential to support this clinical transition pathway.
Salary range: $63,071.00 to $73,447.00 per annum.
Benefits: Competitive Group Health Benefits, Defined Contribution Pension plan.
This position is represented by OPSEU local 567.
WHY JOIN OUR TEAM?
- Enjoy a hybrid work model along with competitive Group Health Benefits and a Pension Plan.
- Access opportunities for professional growth and development.
- Experience an inclusive environment that fosters the well-being of our diverse team and clients.
- Be part of a supportive Senior Management Team that upholds high standards and best practices.
WHAT YOU WILL DO
- Review inbound referrals from SickKids Emergency Department to Help Ahead.
- Collaborate with GH-CCMH case navigator to determine the transition pathway.
- Connect with children, youth, and families to provide necessary support and service planning.
- Educate families on mental health and available services.
- Facilitate service planning and maintain relationships with stakeholders.
THE 'MUST HAVES'
Requirements for this role include a Bachelor's or Master's Degree in Social Work, Psychology, or Health-Related field, along with relevant experience and professional certifications. Strong clinical assessment, treatment planning skills, and knowledge of mental health disorders are essential.
THE 'NICE TO HAVES'
Preferred qualifications include familiarity with department goals, ability to work with cross-sectoral teams, and extensive knowledge of Child and Youth Mental Health services. Customer service orientation, cultural sensitivity, and fluency in multiple languages are beneficial.
BEFORE STARTING WITH US
Prior to employment, candidates must complete a Vulnerable Sector police check to ensure the safety of our community. Strides Toronto is an equal opportunity employer and promotes diversity and inclusion in its workforce.
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