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Newcomer Training and Education Navigator

3 months ago

Toronto, Ontario, Canada West Neighbourhood House Full time
**Newcomer Training and Education Navigator
**West Neighbourhood House, formerly St. Christopher House, is a multi-service, neighbourhood-based
agency that has served the diverse communities of downtown west Toronto since 1912. The central purpose
of West Neighbourhood House is to enable less-advantaged individuals, families and groups in the
community to gain greater control over their lives and community.

The Training and Education Navigator will work together with the Immigrant & Refugee Services Program
to support newcomers to address their individual education and training needs to access the labour market.
The Training and Education Navigator will ensure that clients have access to timely, accurate and useful
information to help them make informed and realistic decisions about their education and training.
Support will be provided through a combination of workshops and one-to-one supports.

People of Colour, persons with disabilities, women and persons of all sexual orientations and

gender identities/expressions. Applicants with lived experience as a participant of West

Neighbourhood House programs, or related programming from similar organizations, are

also strongly encouraged to apply.

West Neighbourhood House will provide accommodation throughout the recruitment &

selection process to applicants with disabilities. During any stage of the recruitment process,

please indicate the nature of any accommodation(s) you may require. Any information

received relating to accommodation measures will be addressed confidentially.

Responsibilities:

Create and deliver workshops and orientation sessions (virtual and in-person) to address the
education and training needs of newcomers to Canada (e.g., overview of job training programs,
grants, bursaries, and scholarships, understanding the Ontario post-secondary system, micro
- credentials, credential recognition, bridging programs, apprenticeships, volunteering, etc.)

Recruit guest-speakers to present on similar topics

Work one-to-one with newcomers that are eligible for Newcomer Programs (Permanent Residents,
Convention Refugees, Ministers Permit, GARS, Ukrainian Nationals under CUAET) to develop
individual training and education plans and assist them in the pathways to reach their educational
and training goals and aspirations

Support newcomers to access (and finance) educational opportunities

Research and compile employment and education-related information for newcomers,
internationally trained professionals, and other clients

Refer newcomers to other organizations and supports as needed

Liaise with local community organizations, training institutes and post-secondary institutions to
ensure that information is up to date

Initiate and participate in outreach/promotion activities as required to raise awareness about
programs and services available

interviewed will be contacted.

  • A United Way Member Agency _
***Assist in preparation and design of new flyers and other marketing materials for information

sessions and events

Maintain accurate case notes and statistics

Report trends and provide accurate reporting using the iCARE portal of IRCC, and to program
coordinators and West Neighbourhood House

Participate in program and activity planning, development, and the evaluation of all aspects of
program delivery as appropriate.

Communicate well and work effectively as a member of the Immigrant & Refugee Services Program
team, program coordinator and the larger Newcomer & Family Programs Unit.

Represent the program and West Neighbourhood House as appropriate with community groups and
networks, and program partnerships for service coordination

Qualifications:

Relevant post-secondary education in a related field or a minimum of two (2) year of work
experience in the settlement sector and providing education/training services to newcomers

Current knowledge of the breadth of training and education programs available in Ontario
Demonstrated facilitation experience virtually and in person - with experience facilitating to

newcomers from different backgrounds, age groups, or CLB levels
Specific knowledge of newcomer, immigrant and refugees and their respective needs and services
Experience providing information and referral, individual supports, group work, and program

promotion/outreach.
Experience in coordinating guest speaker sessions and special events
Flexible, self-motivated, ability to multi-task and to meet the deadline
Ability to work co-operatively as a member of a team
Excellent communication (verbal and written), interpersonal and leadership skills
Strong internet research skills
Good presentation, problem solving, organizational and project management skills
Demonstrated experience in dealing with multicultural and disability issues
Knowledge of and experience working within an anti-oppression framework
Ability to use database, spreadsheet and word processing software in a Windows environment and