Reporting & Analytics Specialist

1 week ago

Winnipeg, Manitoba, Canada Manitoba Hydro Full time

REPORTING & ANALYTICS SPECIALIST

Winnipeg, MB

_ Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers_

_ Great Benefits_

  • Competitive salary and benefits package.
  • Definedbenefit pension plan.
  • Nineday work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life

- and community.
  • Flextime and partially remote work schedule (providing the option to work remotely 3 days per 2 week period), depending on
nature of work, operational requirements and work location.

Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment and customer service.


Under the direction of the Reporting & Analytics Lead, will be responsible for data reporting across the Customer Care Division.

This
includes defining the data requirements, extracting, and analysing data, and creating dashboards to identify trends and cause and
effect relationships to enable business decisions. Will maintain expert knowledge of Manitoba Hydro's reporting and database
systems (for example Microsoft platforms such as PowerBI and Power Automate). Will be responsible for supporting the Customer
Care Division in achieving Service Levels (SL) targets and other Key Performance Indicators (KPIs) by identifying the insights
gained from the creation of dashboards and data visualizations. Will be responsible for designing and implementing robotic process
automation (RPA) to achieve process efficiency, reduce employee effort, and improve the customer experience.

_ Responsibilities:
_

  • Develop and maintain reports, dashboards, and other analytical tools to support business decisionmaking, with an emphasis
on automation, using data and reporting tools like PowerBI, Power Automate and other Microsoft tools.

  • Analyse data to identify trends, patterns, and provide insights to divisional stakeholders that inform business strategy process
improvements.

  • Develop and maintain performance scorecards (individual, departmental and divisional) to assist with coaching and
performance management to achieve Service Level (SL) and Key Performance Indicator (KPI) targets.

  • Collaborate with crossfunctional teams to gather and synthesize data from various sources and systems including customer
information systems (e.g. Banner), contact handling technology (e.g. Genesys), and other enterprise systems (e.g. SAP).

  • Develop and implement data quality and governance practices to ensure accuracy and consistency of data sources and uses.
  • Design, implement, measure, and maintain robotic process automation (RPA) for Customer Care business processes to
- enhance customer experience and improve performance outcomes.
  • Assess Customer Care business processes for suitability for automation and follow Enterprise prioritization criteria
- frameworks to select and implement opportunities.
  • Ensure that the automation solutions function as intended and meet the defined requirements by conducting functional testing
- and performance testing to validate the automation's accuracy, reliability, and efficiency.
  • Works closely with the Reporting & Analytics team and other Operational Excellence teams to promote and support
- operational outcomes for Customer Care Division.
  • Participate in the evaluation of complex business processes, identify painpoints and opportunities for improvement, and make
- recommendations for process improvements and process automation.
  • Communicate findings and recommendations to stakeholders in a clear and concise manner.
  • Stay up to date with industry trends, best practices and emerging technologies in process automation, data analytics and
reporting through self-directed learning and industry research.

_ Qualifications:
_
MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY

Reference Code:

CO

  • Completion of a fouryear university degree in Business, Mathematics, Statistics or relevant discipline from an institute of
recognized standing, plus one year of related experience.
OR

  • Completion of a twoyear diploma in a relevant discipline (e.g. Business, Mathematics, Statistics, Data Science, Machine
Learning) from an institute of recognized standing, plus three years of directly related experience.

  • Must have advance knowledge of Microsoft Office software, including PowerBI and Power Automate.
Must be proficient in data

analysis and tools such as Structured Query Language (SQL), Excel, and Tableau

  • Must have knowledge and experience with data modelling and visualization, data warehousing and data integration
processes.

  • Demonstrated analytical and problemsolving skills with the ability to understand complex systems and processes, identify
opportunities for process improvement, develop and analyse alternative courses of actio

  • Executive Director Support Services amp Chief Administrative Officer

    1 week ago

    Winnipeg, Manitoba, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative OfficerPosted on Aug 18, 2017 Apply for this job your email: upload resume: ProfilePosition # POSITION SUMMARY:Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which involves...

  • Executive Director Support Services amp Chief Administrative Officer

    1 week ago

    Winnipeg, Manitoba, Canada CLevelCrossing Full time

    Executive Director Support Services amp Chief Administrative Officer Reporting to the Chief Operating Officer (COO), the Executive Director Support Services and CAO will direct and lead the integration and coordination of Support Services which involves Clinical Components, such as Allied Health, Spiritual Health and Corporate/Support and components such as...

  • Application Architect – Digital Analytics and Reporting

    1 week ago

    Winnipeg, Manitoba, Canada BQ INTERNATIONAL LTD. Full time

    Application Architect – Digital Analytics and ReportingApplication Architect – Digital Analytics and Reporting Job Title: Application Architect – Digital Analytics and Reporting Job Location: Winnipeg,MB Description: Application Architect – Digital Analytics and ReportingProjects/Activities:· Develop a Corporate Data Analytics Strategy that keeps...

  • Bank & Financial Reporting Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Birchwood Full time

    Reporting Relationship: The Banking & Financial Reporting Specialist reports directly to the Controller.Qualifications: Accounting & Bank Reconciliation experience an asset Accounts Payable / Accounts Receivable experience is considered an asset Post-Secondary education in Business Administration, Finance, or Accounting is considered an asset Positive...

  • Operations Reporting Analyst

    1 week ago

    Winnipeg, Manitoba, Canada SkipTheDishes Full time

    Get experience that matters at one of North America's fastest-growing companies.Skip continually looks for high performers who are excited to join our entrepreneurial team to revolutionize food ordering and the delivery industry. We are a technology and logistics company that partners with restaurants across North America to provide access to top...

  • Replenishment Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Delta 9 Bio-Tech Inc. Full time

    PURPOSE OF THE JOBA Replenishment Specialists responsibilities include ensuring the accuracy of inventory records (Shopify, Cova, spreadsheets, and future ERP systems), managing inventory items, controlling day-to-day inventory operations, and implementing inventory control protocols to maximize sales and manage an appropriate level of inventory in the...

  • Manager, Financial Reporting

    1 week ago

    Winnipeg, Manitoba, Canada SkipTheDishes Full time

    Attention-to-detail: highThought process:analyticalIntended result:a prosperous future — for you and Skip. In addition to reporting, analysis, and general accounting, you will work alongside business leaders to deliver on financial targets, while sharing your passion for numbers and technology.SkipTheDishes is seeking to hire a Manager, Financial...

  • HCM System Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Winpak LTD Full time

    Winpak Ltd., a public company, operates ten production facilities in Canada, the United States, and Mexico, with its head office located in Winnipeg, Manitoba. Continued growth has positioned the Company as a leader in the North American market for the supply of flexible and rigid packaging.At Winpak, we are committed to optimizing HR systems to create...

  • Analytical Chemist

    1 week ago

    Winnipeg, Manitoba, Canada BioScision Pharma Inc Full time

    Analytical Chemist at BDx ENVIRORequisition No:Deadline: Open until filledBDx ENVIRO (Part of the BioScision Group of Companies) is seeking an Analytical Chemist to join the team.BDx ENVIRO is a private testing Biosafety Level 2 laboratory located in Winnipeg, Manitoba. Modelled from a "One Health" perspective, BDx ENVIRO performs environmental, animal, and...

  • Senior Specialist

    1 week ago

    Winnipeg, Manitoba, Canada The Salvation Army Full time

    About The Salvation Army The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus. The Salvation Army Canada and Bermuda has...

  • Revenue Specialist

    1 week ago

    Winnipeg, Manitoba, Canada People Corporation Full time

    Job Description We are seeking a Revenue Specialist to join the People Corporation team in Winnipeg, MB to support our growing business and strategic plan. The Revenue Specialist is responsible for performing day-to-day operational activities in the revenue function of the Company. This role plays a critical part in ensuring accurate and timely...

  • Corporate Financial Specialist

    1 week ago

    Winnipeg, Manitoba, Canada G3 Canada Limited Full time

    G3 Canada Limited is a progressive and continuously growing company. As part of our commitment of building a smarter path from Farmer's fields to the global market, we are establishing a highly efficient coast to coast Canadian Grain enterprise designed to provide a unique competitive alternative to farmers and superior service to customers and stakeholders....

  • Analytical Chemist

    1 week ago

    Winnipeg, Manitoba, Canada BioScision Pharma Inc Full time

    Analytical Chemist - Method Development and Validations ScientistRequisition No:Deadline: Open until filledThe BioScision Group of Companies is seeking a Method Development and Validation Analytical Chemist to join the team.Reporting and Supervision This position works as part of the laboratory management team. This position reports directly to the Head of...

  • Energy Efficiency Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Efficiency Manitoba Full time

    CAREER OPPORTUNITYEnergy Efficiency Specialist (Marketing Specialist)Are you interested in joining an organization that's passionate about helping Manitobans save energy, money, and the environment?Efficiency Manitoba is our provincial Crown corporation focused on working with Manitobans to reduce electricity and natural gas consumption in homes, businesses,...

  • Ad Operations Specialist

    1 week ago

    Winnipeg, Manitoba, Canada LotLinx, Inc. Full time

    We are an automotive inventory marketing technology company that helps dealers sell cars smarter by aligning marketing strategies to sales objectives with unparalleled efficiency and precision. LotLinx Inventory Marketing Platform provides several channels to merchandise inventory at the VIN level. These channels include third party inventory listings sites,...

  • Human Resource Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Bison Transport Full time

    Are you:- a human resource professional looking for a new challenge?- solutions oriented with high energy and strong business acumen?- ready to harness your analytical mindset and make great things happen?Then we have the opportunity for youWe have an exciting new Human Resource Specialist opportunity available within our dynamic HR team. This role is key to...

  • Financial Reporting

    1 week ago

    Winnipeg, Manitoba, Canada Buhler Industries Inc. Full time

    1260 Clarence Avenue Winnipeg, MB R3T 1T JobSummary: As the Manager of Financial Reporting & Taxation you will have direct leadership and responsibility of all financial reporting functions of the Company. You will perform direct or indirect supervision of all financial and accounting staff, prepare all formal internal and external financial statements and...

  • Data Operations Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Lotlinx, Inc. Full time

    Since our founding in 2012, Lotlinx has consistently pioneered advancements in the automotive landscape. We specialize in empowering automobile dealers and manufacturers by providing cutting-edge data and technology, delivering a distinct market advantage for every single vehicle transaction. Today, we stand as the foremost automotive AI and machine learning...

  • Cash Applications Specialist

    1 week ago

    Winnipeg, Manitoba, Canada Canadian Linen and Uniform Service Corp Full time

    About Canadian Linen & Uniform ServiceCanadian Linen & Uniform Service Corp., a Vestis company, provides uniforms and related products to more than 300,000 customers across North America, in virtually every industry. From designing and manufacturing to laundering and delivering, Canadian Linen works with local and national clients to create and maintain a...

  • Marketing Specialist

    1 week ago

    Winnipeg, Manitoba, Canada StratHR Solutions Inc. Full time

    We are looking for an enthusiastic Marketing Specialist to help us in our overall marketing efforts. You will be an integral part of the development and execution of marketing plans to reach targets from brand awareness to product promotion. A Marketing specialist should be a competent professional able to grasp consumer behavior trends and generate creative...