Market Development Representative

2 weeks ago

Vancouver, British Columbia, Canada Encore Market Engagement Full time

Job Brief:


In this role, you will act as an extension of our clients brand and sales teams, calling on retailers in your assigned territory.


The Role:
De'Longhi Market Development Representative -Team Lead
- Vancouver - Part-Time approximately 30 hours per week

The Perfect Person For The Role:

Are you a dynamic person who enjoys a great cup of coffee, and appreciates premium small home appliances? You are a motivated, self-starter with a passion for winning.

You have top-notch communication and relationship building skills with a knack for educating your customers on the value and benefits of carrying exceptional products.

You love being on the road, working independently. Your enthusiasm for your brand is infectious. You may be a recent University/College graduate with an analytical mind, looking to start your career in sales. If you already have some sales experience, all the better.

Position Summary:


Our client is De'Longhi, a company that has built its global reputation as a cutting-edge leader in innovation, product design, and performance but that's not all, they also play in a number of different SDA (small domestic appliance) categories with multiple brands like Braun Household, NutriBullet, Kenwood and Nespresso.

They are committed to continuing their mission of creating exceptional products that improve the lives of the consumer through innovative technologies and unparalleled design.

Your role is to drive sales through your product expertise.

Bottom line:
You will ensure that their products OUTSELL the competitors'

What You'll Be Doing Every Day:

Sales and Merchandising

  • Build relationships with key store personnel
  • Build brand loyalty and creditability with retail sales associates
  • Be the Brand Champion
  • Travel within assigned market to visit all stores in the territory according to the designated frequency
  • Ensure instore marketing standards are maintained, resulting in brand awareness
  • Engage customers during high traffic times at select 'demo day' events to drive sales of brand products
  • Facilitate informal, formal and largescale trainings to retail associates and managers
  • Attend and assist with outofmarket trainings and events
  • Provide merchandising services to deliver POS, and ensure compliance verification and competitive details
  • Gather inmarket and outofmarket intelligence and provide field insights
  • Maintain product displays and product functionality while instore

Team Lead Responsibilities

  • Provide infield and ongoing coaching and support to the team as well as administrative tasks related to the Team Lead role:
  • Ensure that call and distribution objectives are being met
  • Onboarding, initial & ongoing training of the Market Development Representatives
  • Analyze backend reporting and develop PPT reports
  • Communicate as necessary with Manager on team performance concerns; resolve issues
  • Performance Management & Development

Your Experience:

  • Superior communication and presentation skills
  • Amazing relationship building skills
  • Strong attention to detail
  • Ideally 13 years of territory sales and merchandising experience; or training experience
  • Strong personal drive, positive attitude and excellent problemsolving skills are essential
  • Aptitude for fast learning, and ability to selfsupport with mínimal supervision in a fastpaced environment

A few other things we'll expect from you:

  • Genuine interest in part-time, long-term employment
  • The ability to lift and move up to 40 pounds
  • Full access to a reliable vehicle
  • Highspeed internet with WiFi at home
  • The ability to store some supplies at home and transport them in your vehicle

The RIGHT Fit with Encore:


At Encore, we feel that no matter your background, what's most important to your success and ours is the way you interact with others.

Don't get us wrong, if you have the right experience and skills, that's great.

So, if you're thinking about working with Encore, it's important that you know what we'll expect from you:

  • You believe in winning
  • You bring passion and innovative thinking that will deliver results
  • You believe that the words 'work' and 'fun' belong in the same sentence

You can be described as:

  • Authentic
  • Solutionsoriented
  • Intellectually curious
  • Selfmotivated
  • Receptive
  • Assertive
  • Driven
  • Continuously challenging yourself
  • Having business maturity, professional

What Encore's All About:


At Encore, we possess the expertise in field sales to ensure our clients are successful in their most critical market channels.

Going deep with nimble and responsive for us is more than a turn of phrase, it is a way of it comes down to the following Vision and Mission that compel us to outperform every day.


Our Vision:

The first choice for tier one organizations seeking to optimize their field sales investment

Our Mission:

Provide uncompromising quality

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