front desk clerk, hotel
1 week ago
- Education: No degree, certificate or diploma
- Experience: Will trainWork setting
- Hotel, motel, resort
- Rural areaTasks
- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Perform light housekeeping and cleaning duties
- Provide customer serviceComputer and technology knowledge
- Word processing software
- Central reservation system (CRS)Transportation/travel information
- Own transportation
- Valid driver's licence
- Public transportation is not availableWork conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressurePersonal suitability
- Client focus
- Efficient interpersonal skills
- Flexibility
- Judgement
- Organized
- Reliability
- Team playerScreening questions
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?Financial benefits
- Gratuities
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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