Coordinator, Quality Improvment

1 week ago

Ottawa, Ontario, Canada The Ottawa Hospital Full time

About The Ottawa Hospital:

  • Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada's largest learning and research multicampus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region.
  • From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex healthcare challenges while continually engaging with the community to support our vision for better patient care.

Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.


Rotation/Shifts:

  • Days, 8 hour shifts.
  • For information purposes only
  • The Hospital reserves the right to change.

Basic Requirements:

  • Undergraduate degree in Business or Health Sciences;
  • Three (3) to five (5) years experience working in a health care environment;
  • Knowledge of hospital organization and health care delivery systems;
  • Knowledge of clinical care guidelines and best practices;
  • Demonstrated previous project management experience;
  • Demonstrated previous experience with quality improvement initiatives;
  • Knowledge of quality improvement principles and methods;
  • Strong understanding of Process Improvement Methods;
  • Ability to lead and motivate people to embrace quality improvement philosophy and management;
  • Self directed and works independently;
  • Strong analytical and critical thinking skills;
  • Excellent oral and written communication skills;
  • Excellent organizational, planning, coordinating and project management skills;
  • Proficient statistical analysis skills;
  • Excellent interpersonal skills;
  • Excellent organizational, planning, and time management skills, ability to balance multiple priorities;
  • Excellent computer skills (Word, Excel, PowerPoint) for report generation and graphics presentation;
  • Knowledgeable about Standards of Health Services Accreditation;
  • Proficiency with use of audiovisual equipment;
  • Elligible to work in Canada

Preferred Qualifications:

  • Master's Degree in a healthrelated discipline;
  • Proficiency in English and French oral expression (advanced level) and comprehension (advanced level).

What you can expect from us:

  • The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the worldclass care, exceptional service and compassion we would want for our loved ones.

We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection.

We also offer discounts from choice providers on a variety of products and services.

The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.


  • The Ottawa Hospital is an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.

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