![National Bank of Canada](https://media.trabajo.org/img/noimg.jpg)
Investment Agent Brokerage Technical Support
2 weeks ago
Primary Locations:
Montreal, Quebec**:
Attendance:
On-site**:
Employee Status:
Regular**:
Schedule:
Full-time**:
As a Direct Brokerage Investment Agent at the National Bank call centre, you'll live your ambitions and have a positive impact on the lives of our clients, your colleagues, and your own life.
Your role
- Answer calls from clients to identify and support them on our platform and explain our specialized stock trading tools.
- Provide technical support (IT telephone support) to our clients
- Assist clients with our transaction website and various financial instruments such as shares, ETFs, mutual funds, options, fixedincome securities, and banking products
- Identify opportunities to standardize and improve existing processes
- Ensure compliance and risk management rules
Your work schedule
The call centre is open Monday to Friday from 8:00 a.m. to 6:00 p.m. and we answer calls from clients across Canada. Several work schedules are available.
Your training
You'll start with 6 weeks of in-person training at 1100 Boulevard Robert-Bourassa in Montreal.
This will give you the opportunity to better understand the evolving challenges of the brokerage industry, experience the call centre environment and get to know your colleagues.
Your team
You'll report to the Section Manager and routinely work with a team of one hundred experts in investing and other areas.
Your career development
We offer many career opportunities and value talent development. We encourage you to complete the Canadian Securities Course (CSC) so you can eventually grow at the Bank.
Required skills
- Completed community college diploma or Diplôme d'études collégiales
- Customer service experience
- Experience working in call centres
- Ability to effectively communicate in French and English
Preferred skills
- Interest in investments and the stock market
- Experience in the field of IT support
Your benefits
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic
Our dynamic work environments and cutting-edge collaboration tools foster a pleasant employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback is encouraged.
We put people first:
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people's lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that's accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during our initial conversations.
LI-AC1
-
Support Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Technical Support Agent
2 weeks ago
Québec, Quebec, Canada UEAT Full timeUEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...
-
Technical Support Agent
2 weeks ago
Québec, Quebec, Canada Moneris Solutions Full timeUEAT est une entreprise dynamique située dans la ville de Québec, au Québec, qui révolutionne l'industrie de la restauration au Canada grâce à des solutions de commande en ligne et libre-service. Sa mission est de simplifier la vie des restaurateurs à travers le Canada. Joignez-vous à cette aventure et participez à la transformation numérique de...
-
Support Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Technical Support Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Agent - Operations Support - Telephonist
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Technical Support Agent
2 weeks ago
Québec, Quebec, Canada Comptabilite Royale Full timeDurée de l'emploi: Temporaire Langue de travail: Français Heures de travail: 35 hours per week Education: Expérience:Education: Bachelor's degree- or equivalent experienceWork setting: Willing to relocate Help desk Financial management/services Private sectorTasks: Respond to users experiencing difficulties with computer Consult user guides, technical...
-
Financial Services Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Financial Services Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Technical Assistant
2 weeks ago
Québec, Quebec, Canada BFL Canada Full timeJob DetailsDescriptionWe offer more than a job, we offer a career We support our employees to shape their career by encouraging continuing education and investing in training and development. We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding. We...
-
Financial Services Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Customs clearance agent in Québec city
2 weeks ago
Québec, Quebec, Canada Randstad Canada Full timeWe are looking for a customs clearance agent located in Quebec City to work for a well-established and growing customs brokerage company that is actively seeking someone with experience to join our team located in Quebec City.Do you have customs experience, knowledge of HS codes and CBSA regulations? Apply now by sending your cv to the following address;...
-
Agent - Benefits
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Agent - Benefits
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Office Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Agent - Office Work and Operations
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Advisory Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Office Work and Operations Agent
2 weeks ago
Québec, Quebec, Canada Desjardins Full timeAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should...
-
Technical Support Advisor
2 weeks ago
Québec, Quebec, Canada BID Group Full timeThe Technical Support Advisor is a highly motivated tradesman managing the projects for the installation team. As a key team member of the technical team, you will be involved primarily in ensuring parts and materials are available for projects by reviewing blue prints, working with factory to schedule parts, verifying receipt of items, tracking and managing...
-
Sales Support Agent
2 weeks ago
Québec, Quebec, Canada Eddyfi Technologies Full timeAre you up for a challenge in the world of high-tech? We'd love to have you on board Eddyfi Technologies is looking for a Sales Support Agent to join our team.Your daily life: As a key member of the team, you will support the international sales team with energy and attention to detail: generating quotes, order entry and effective tactical support. In short,...