Performance Testing Lead

2 weeks ago

Ottawa, Ontario, Canada Canadian Institute for Health Information Full time

We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field.

We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians.

As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Some of the benefits of working at CIHI include HOOPP Pension Plan (Defined Benefits Pension)
Retirement Planning Program
Generous vacation days for permanent and long-term contracts
Flexible benefits program from your first day on the job for permanent and long-term contracts

The Program Lead will support CIHI's Ontario PROMs program of work, which focuses on advancing the operations of PROMs for hip and knee replacements, including data submission, analysis and reporting.

Responsibilities include supporting key provincial program partners, producing major deliverables on schedule, managing stakeholder relations with hospitals and clinical experts, maintaining data collection standards, data submission and management, as well as the advancing reports to be used at the province and facility levels.

In addition, this position will provide expertise to the ministry to support advancement of PROMs collection used for Ontario Health Teams and hospital engagement on facility-level reports.


Lead activities to maintain PROMs standards in collection and reporting for hip and knee replacements that support health system monitoring.

Supervises, coaches, coordinates and monitors work, workload and performance of staff to ensure that quality is maintained and that learning opportunities are provided.

Conducts annual performance management reviews.

Lead data submission and preparation activities for PROMs, working with external data providers, ensuring timely receipt of the data, monitoring submissions and addressing data quality issues.

Lead quarterly data cuts and reports at the province level, and facility-level reports for participating hospitals.
Preparing and delivering presentations related to these reports.

Lead the management of external (and internal) stakeholder meetings, ensuring the development of pre-meeting materials that support the execution of the project according to key milestones.

Develops and maintains a detailed knowledge of hip and knee replacement PROMs, the Canadian Joint Replacement Registry (CJRR), and knowledge of databases used by the Ontario PROMs Program such as the Discharge Abstract Database (DAD) and the National Ambulatory Care Reporting System (NACRS).

Leads and contributes to the content development of implementation support guides, promotional materials as needed.
Graduate degree or equivalent combination of experience/education in health sciences, social sciences, administration or a similarly relevant field.
Minimum of five years of project management, stakeholder management, and experience with health-related data collection/reporting.
Knowledge and experience with health data collection and reporting, with emphasis on health system performance and monitoring.
Sound knowledge of health information and its uses for policy development, planning, management and evaluation purposes.
Strong research skills including leading environmental scans and literature reviews and synthesizing these into recommendations.
Understanding and experience with patient reported data is an asset.
Strong project management skills with well-developed planning and execution abilities.
Experience in quantitative and statistical methods considered a strong asset given reporting focus.
Fluency in English required, bilingualism in both official languages is an asset

To find out more about this role and other exciting opportunities visit our website at and check out our 'Careers' section.

Please make sure your profile has an updated email address that is checked regularly, including the junk/spam mail folder, as we send time sensitive emails (i.e. testing and interview bookings).
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