Supervisor, Test Operations

1 week ago

Ottawa, Ontario, Canada Siemens Healthineers Full time

Do you want to join us in helping to fight the world's most threatening diseases and enabling access to care for more people around the world? At Siemens Healthineers, we pioneer breakthroughs in healthcare. For everyone. Everywhere.


We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally.

Sound interesting? Then come and join our team as
Supervisor, Test Operations.

Our global team:

We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.

As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.


Our culture:

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world.

We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed. We spark ideas that lead to positive impact and continued success.

Our impact:

  • 70% of critical clinical decisions are influenced by the type of technology we provide.
  • More than 31 million Canadians benefit from Siemens Healthineers products every year.
  • An average of 85,000 Canadians per day receive treatment or tests from a Siemens Healthineers device.
  • Siemens Healthineers participates in 30 healthcare research collaborations in Canada and around the world.


Under the direct supervision of the Manager, Test Operations, the
Supervisor, Test Operations (Laboratory Technician) is responsible for the oversight of the Test Operation Laboratory in aspects of both performance of personnel in the lab, and the completion of all production and non-production work and analysis performed in the lab.

They are also responsible for coordinating the completion of Finished Goods testing of cards, readers, capillary tubes and including testing support for other Siemen Healthineers departments when required.

This is a role well suited to an ambitious professional, looking for the next step in their career.

As the
Supervisor, Test Operations, your responsibilities will include:

  • Taking responsibility for the work and actions of the Level I and Level II Test Operation Laboratory Technicians to ensure smooth performance of all aspects of the Test Operations Laboratory.
  • Finished Goods Testing for; Epoc Test Cards, Capillary Tubes and Reader Final Test, and maintain appropriated records for each activity
  • Ensuring the proper testing of routine performance checks including Adaptive Process Control, Lifetime, incoming material verification and validation testing
  • Coordinating with lab personnel coverage for 7 days shift rotation; maintaining oncall support to the Manufacturing Line 24/7 and the coordination of payroll submissions
  • Coordinating and ensuring test schedule is set, maintained, and executed
  • Reinforcing the maintenance of uptodate records from all testing of development lots
- to schedule and ensure the proper execution of complex testing requirements for all engineering departments, complaints, software, and R&D

  • Coordinating alongside the Level III Test Operations Laboratory Technicians, routine Lab maintenance & troubleshooting of lab testing equipment, record activities in maintenance logs
  • Overseeing the inventory of card lots used for nonroutine testing
  • Maintaining cleanliness and organization of the Test Operations Laboratory
  • Providing guidance and mentorship to the Level I and Level II Test Operation Technician on Finished Goods testing, routine performance checks and complex testing requirements
  • Participating in Test Operations process improvement efforts
  • Participating with documentation updates and reviews
  • Supporting the Epocal Employee Blood Donor Program
  • Supporting Test Operations Laboratory consumable inventory and within lab Eurotrol control fluid inventory
  • Participating and coordinating training activities for Level I and Level II Test Operations Laboratory Technicians including updates and refresher training
As a successful
Supervisor, Test Operations you will have:

  • College or University degree and/or an equivalent combination of education and technical experience
  • Experience in the _Test Operations Laboratory Technician, Level III_ is required
  • Experience in a regulated industry is an asset
  • Experience with testing of blood and use of lab equipment is an asset
  • Phlebotomy skills is an asset


We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity.

We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus toget

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