Technical Lead, Secops

1 week ago

Oakville, Ontario, Canada Difenda Inc. Full time

About Difenda
Difenda is a privately held SecOps-As-A-Service company founded in 2008. We deliver security operations backed by our modernized SOC 2 Type 2 and ISO27001 certified Cyber Command Center. Difenda is focused solely on the Microsoft security product stack and holds the Microsoft Security Advanced Specialization.

We are an outcome-driven SecOps-As-A-Service company that leverages an innovative and collaborative approach providing customers an easy way to consume services and increase maturity.


Our Difenda Shield was developed to break internal security silos, provide customers the ability to scale, and most importantly, provide true visibility within our model.

All of our services, MDR (Managed Detection and Response), AVM (Advanced Vulnerability Management), GRC (Governance, Risk & Compliance), BPS (Brand Protection Services), and SAT (Security Awareness Training) roll into our Difenda Shield providing our customers the ability to save costs and maximize visibility across the people, processes, and technologies critical to an organization.


Job Brief


The SOC team is a group of highly valued professionals within the Cyber Command Center (C3) recognized for their dedication to seamless 24x7x365 security incident response.

They are an integral component of delivering reliable managed security services.


The SecOps team offers experience in incident response techniques, incident response life cycle, threat hunting methodologies, malware analysis and threat intelligence.

They perform advanced incident triaging and investigation of adversary Tactics, Techniques, and Procedures (TTP), malicious code, and related capabilities. They provide cyber threat intelligence analysis for briefing and reporting. The SecOps team is responsible for providing incident response expertise and intelligent technical support to assigned customers.

Key Responsibilities:


The primary focus of the Technical Lead, SecOps is to provide guidance, coaching and work facilitation for the Security Operations team.

They perform a multifaceted role, acting as an analyst working on security incidents (SIRs), facilitating the distribution and efficient completion of work within the SOC and coaching SOC team members.


As an analyst, they triage security incidents and eradicate threat actors from enterprise networks along with providing recommendations for remediations.

They are responsible for analyzing, identifying, and hunting threat actor groups and their techniques, tools and procedures. As a lead, they are directly responsible for the individuals within the SOC, and the outcomes they achieve.

Responsibilities:

Team & Culture

  • Working with People Services, recruit, and train team members for the SOC
  • Work collaboratively with Difenda leadership to craft and measure performancebased team goals for the SOC
  • Take a handson approach to managing the daily workload of the SOC, ensuring all SIRs are being properly handled, prioritized, and progressed within predetermined Service Levels
  • Promote service excellence through monthly quality reviews
  • Act as an escalation point for the team for complex or high priority issues, taking point with other Difenda teams when necessary
  • Own the processes which govern how the SOC team functions, ensuring formal processes exist for all SOC team responsibilities, standardization is in place, process is followed, and continuous improvement is encouraged
  • Cultivate exceptional team health / culture / environment including daily standups and regular team meetings
  • Foster trust and positively contribute to Difenda culture by exhibiting open, honest, and collaborative qualities in all interactions
  • Exemplify a 'lead by example' philosophy
  • Support team member growth and learning through regular one on one meetings and annual performance appraisals

Technical

  • Analyze and identify cyber threat activity based on known techniques, tactics, procedures (MITRE ATT&CK Framework)
  • Analysis of hostbased and networkbased security alerts, responding to potential threats and vulnerabilities
  • Perform investigation of intrusion attempts and indepth analysis of indicators of compromise (IoC) from several log sources
  • Perform initial triage on security events populated in the ticketing system, and investigation and escalation of these events where applicable.
  • Manage security events throughout the incident response life cycle
  • Support the development of advanced Security Information and Event Management (SIEM) rules and alerts to detect adversary techniques, tactics, and procedures by providing tuning recommendations based on daytoday monitoring and customer feedback experiences
  • Independently follow procedures to contain, analyze, and eradicate malicious activity
  • Document all activities and status updates during the life cycle of the incident
  • Promote a consistent delivery of Security Operations Center services through the habitual capture and reuse of the d

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