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H/F Office management bilingue anglais

3 months ago


Markham, Ontario, Canada Mon Sheong Full time

The Administrator is responsible to meet the Ministry of Long Term Care pre-occupancy requirements to start the operation of this home.

Thereafter he/she will be responsible for the overall operation and coordination of safe, resident focused, effective systems and activities necessary to operate the Long Term Care Home, while ensuring compliance with all applicable legislations, standards and requirements.

The Administrator is in charge of the Long Term Care Home ("Home") and be responsible for its management and day-to-day operation.

To provide leadership, uses critical thinking, and manages all aspects of operations of the assigned Long Term Care Home.

To establish effective community relationships by representing the Home and interpreting its purpose, policies and philosophy, and by participating in the work of related professional and community organizations, such as the Advantage Ontario.

To be responsible for all other duties of the Administrator as detailed in Fixing Long-Term Care Act, 2021 and required by Mon Sheong Foundation from time to time.


Management Functions:
To implement all policies of Mon Sheong Foundation.

To study and interpret all relevant legislation and Provincial policy guidelines as to programs, operating standards and financial cost sharing agreements.

To understand and implement all provisions of relevant legislation including Fixing Long-Term Care Act, 2021, adhere to all regulations made under the Act and maintain up to date policy manuals ensuring adherence to regulations.

To be responsible for formulating, maintaining and periodically reviewing the Policy and Procedure Manual of the Home.

To work jointly with the Medical Director, Home Physician(s), Program/ Social Service Coordinator, the Director of Resident Care, Contracted Service Providers to effect and maintain a high standard of resident care.

To ensure resident admitted to a facility receive quality care consistent with the Home's Mission, Service Philosophy Policies and Procedures.

To discuss the social dimensions of care services for the residents with the Home's staff, medical and paramedical personals and volunteers to effect and maintain a high standard of resident care.

To develop formal structures for accountability for each manager responsible for the different service areas to ensure standards are maintained and risk management issues are investigated, reported, corrected and prevented.

Manage and provide oversight on all contractual agreement for the Home.
Interface with agencies, contractors and departments on matters regarding the solicitation, contract award process, contract disputes and monitoring.
To follow up on all contract evaluations by regular meetings and/or as required renewals, modifications, notices and terminations.
Monitors Agency performance to ensure contract compliance to meet the applicable Acts, regulations and standards.

To regularly schedule meetings with management staff for purposes of providing leadership, direction, communication, liaison and support towards achievement of the Home's objectives.

To ensure effective labour relations in collaboration with Human Resources, and participates in labour management, grievances, mediations, arbitrations and negotiations.

To manage employee performance, and skill development activities.
To ensure Occupational Health and Safety policies, programs and practices are implemented, and maintained.
To ensure that employees are following health and safety policies, procedures and regulations.
To coordinate the Home's Quality Improvement activities and to function as the Home's Risk Manager.
To be responsible to the Senior Administrator in any other related businesses.

To prepare the annual operating and capital budget in co-operation with department heads and implements appropriate financial management, which includes an effective system for ongoing internal financial control.

To be responsible for the general financial affairs of the Home, including the purchasing of major equipment and the development of a comprehensive program of insurance in consultation with the Senior Administrator and the Corporate Office.

To work with all departments to maintain an open door policy when communicating with residents and families to meet their needs.

To respond to Resident Council and Family Council within a required timelines under the Long Term Care Home Act and regulations.

Managerial experience in facility based or community based long-term care services.

A post-secondary degree from a program that is a minimum of 3 years in duration, or a post-secondary diploma in health or social services from a program that is a minimum of 2 years in duration.

At least 3 years working experience, (i) in a managerial or supervisory capacity in the health or social services sector, or (ii) in another managerial or supervisory capacity, if he or she has already successfully completed or, is enrolled in, a program in long-term care home administration or management that is a minimum of 100 hours in duration of instruction time.

Completion of a course/ certification program on long-term care management recognized by the Ontario Ministry of Health and Long-Term Care or eligible and willing to seek qualification.

Demonstrated leadership, communications skills, financial management and administrative abilities.
Demonstrated resident-centered care and be able to lead the home's Quality and Risk Management program. Bilingual – English and Chinese (Cantonese, Mandarin as asset).
No phone calls please.

Mon Sheong Foundation is an equal opportunity employer and is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act .

If contacted for an employment opportunity or testing, please advise Human Resources if you require accommodation.
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