Account Manager

2 weeks ago

Sudbury, Ontario, Canada HILTI Full time

What's the role?:

Hilti North America (HNA) Account Managers are the direct link between Hilti and the customer.

Consistently recognized by Selling Power Magazine as a top company to sell for, Hilti is a world-leading manufacturer and supplier of quality, innovative, and specialized tool and fastening systems for professional users in a variety of construction trades.


Who is Hilti?:

If you're new to the industry, you might not have heard of us. We provide leading-edge tools, technologies, software and services for the global construction sector. We have a proud heritage, built over 75 years, and a worldwide reputation for pioneering products and exceptional service.

With some 30,000 people in more than 120 countries, which we're looking to expand, we're a great place for you to show us your worth, step up to new challenges and grow your career.


What does the role involve?:

  • Make outside, facetoface consultative sales to grow a loyal client base within a designated geographical area while strengthening the company's position or market share within the territory
  • Learn, adopt and implement Opportunity-Oriented Sales Approach utilizing relevant Hilti systems and tools (including but not limited to SalesForce)
  • Use Time and Territory Management (TTM), zone territory by client potential and previous sales, utilize sales productivity tools, and create/plan daily schedule (including presence at jobsites, projects, and client offices)
  • Demonstrate Hilti products, software and services sales execution and communicate the Hilti Value proposition inperson, facetoface, with clients
  • Prove effective in managing open leads, convert qualified open leads to opportunities, manage, update opportunities and data quality in a timely manner
  • Identify the key roles within the organization (jobsite and offices) and understand their responsibilities and needs; obtain appointments with key decision makers within organizations with Hilti relevant potential
  • Analyze and identify which clients to target and create account development plans to identify client potential and where product, service, and solutions gaps exist in a client's current purchasing habits
  • Demonstrate ability to manage complexities in territory by using Hilti's CRM platform with adequate documentation and collaboration
  • Assume accountability for care and maintenance of company assets, e.g. company provided vehicle, van inventory, laptop, and smart phone to minimize loss due to damage or lost inventory
  • Collaborate with a variety of departments (including: materials management, logistics, credit, marketing, technical services, and customer service) to be a successful account manager
  • Additional duties as assigned


93% of our people say they're proud to work for Hilti, thanks to the quality of our products and the way we look after our people.


What do we offer?:


In addition to a competitive base salary and uncapped bonus potential, we offer a robust benefits package including a generous paid time off policy that includes vacation, personal days, health & wellness, and 2 days per year to give back in your local community, paid family leave, educational reimbursement and student loan assistance, RRSP, RPP matching, medical/dental/vision coverage, and a variety of other benefits to fit the needs of our employees.

We will give you the tools you need to succeed through hands-on integration training and will support your continued professional development through ongoing training and mentoring, targeted leadership programs, and opportunities for international assignments in any of the 120+ countries in which we operate.


What you need is:

  • High School Diploma or GED required
  • Bachelor's Degree preferred or equivalent work experience
  • Communicate effectively, ability to reliably and timely attend work
  • Previous experience of preparing professional sales presentations and quotes for clients
  • Ability to thrive both independently and in a team environment
  • Demonstrated ability to develop engaged client relationships and effectively implement strategic concepts
  • Excellent time and territory management skills
  • Must be persuasive, sales driven, client focused, and a team player
  • Proficient computer skills including Salesforce, MS Office suite, and smartphones
  • Must maintain a professional business appearance in accordance with HNA dress policy at all times
  • Actively exhibit and foster Hilti's core values of integrity, courage, commitment, teamwork, and inclusion
  • Career advancement may require domestic and/or global mobility
  • Vehicle/ Driver's License Requirements:
  • Company vehicle provided for carrying tools/fasteners for product demonstration purposes
  • Must have valid US driver's license and comply with HNA Fleet Safety Policy requirements
  • Account Manager has responsibility for prudent care and protection of company assets

Who should apply?:

We have an excellent mix of people and some of our best ac

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