Night Auditor

7 days ago


Ottawa, Ontario, Canada Silver Hotel Group Full time

Night Auditor

We are currently hiring a Part Time Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.

What We Offer

  • Work with like-minded team members who are passionate about their work and keep things fun, every day
  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It's a good place to be right now
  • Education Reimbursement for you (and your children)
  • Annual Wellness Credit
  • Team Member Referral Program
  • Leadership Development
  • Team Building Events
  • Culture of Recognition Program
  • Hotel Stay Discounts

Key Responsibilities

Reporting to the Guest Services Manager or designate:

  • Provides excellent customer service to all guests;
  • Welcomes and greets all guests, and executes check-in and check-out procedures;
  • Answers guest inquiries and provide assistance in a professional manner;
  • Answers all incoming phone calls and processes new reservations;
  • Accurately follows all cash handling procedures;
  • Adheres to all department and Company policies and procedures;
  • Ensures guest security by proper handling of guest room keys and personal information;
  • Administers all night audit functions;
  • Balances all revenue and settlement accounts nightly;
  • Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
  • Maintains files and resets the system for the next day of operations;
  • Follows up on guest requests and resolves problems promptly;
  • Performs any other job-related duties as assigned.

What We are Looking for...

  • Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
  • Organized and able to work in a fast-paced, multi-tasking environment;
  • Proficient in using a computer, good knowledge of excel and basic accounting principles;
  • Excellent communications skills, written and oral;
  • Works well under pressure in a changing environment;
  • Ability to work with minimal supervision;
  • Able to stand for an 8-hour shift;
  • Must be able to work evenings and overnights including weekends and holidays;
  • The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.

About Fairfield Inn & Suites by Marriott Ottawa Kanata

The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa, and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home of the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.

About Us

Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra "You Matter" resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.

Help us build something exceptional

The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.


  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Tasico Hospitality Full time

    Responsible for the maintenance of daily operations and guest services at a hotel. The night auditor is in charge of the nightly accounting, key control and security of the hotel, and interacts with the guests, employees and vendors. The night auditor ensures all money handling procedures comply with company policies, local, provincal and federal laws and...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a night auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review and...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Concord Hospitality Enterprises Full time

    Description:We are hiring a Night AuditorRole Responsibilities:As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by:Processing credit card transactions and other (restaurant, events, lounge) for the dayHandling phone system, transferring calls, reservations, etc.Verify, balance and review...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Hilton Garden Inn Ottawa Airport Full time

    Job descriptionHilton Garden Inn Ottawa AirportJob PostingDepartment: Front Desk, Hilton Garden Inn Ottawa AirportPosition: Part Time Night AuditorHours: Nights/ Weekends & Holidays.Shifts are: 10:45pm to 7:15amReport to: Front Office Manager, Assistant Front Office ManagerSummary:The Night Auditor is responsible to reconcile and balance all daily...

  • Night Auditor

    1 week ago


    Ottawa, Ontario, Canada Westmont Hospitality Group Full time

    The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department's income, as well as posting room, tax, and local phone charges to guest folios.Major Duties and Responsibilities Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Posts and files all charges to guest,...


  • Ottawa, Ontario, Canada The Sohal Group Full time

    The Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The Night Auditor is responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report to management and...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Bona Hospitality Full time

    JOB SUMMARYTo work with the Front Office Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual and as defined by the Brand. To ensure adherence to all...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Lord Elgin Hotel Full time

    Scope:Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager as well as liaises with other departments in the implementation of the hotel's Guest...


  • Ottawa, Ontario, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a full time auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...


  • Ottawa, Ontario, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a part time auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Marriott Hotel Full time

    Night Auditor (FT & PT Available)Reports To: Director of Room OperationsBE PART OF MARRIOTT OTTAWA'S FUTUREExperience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of theNation's Capital, Marriott Ottawa has been a long-time icon of hospitality for our guests....

  • Night Auditor

    7 days ago


    Ottawa, Ontario, Canada Marriott Hotel Full time

    Night Auditor (FT & PT Available)Reports To: Director of Room OperationsBE PART OF MARRIOTT OTTAWA'S FUTUREMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality....


  • Ottawa, Ontario, Canada Best Western Plus Ottawa City Centre Full time

    FRONT DESK AGENT / NIGHT AUDITOR - PART TIMESummary of Responsibilities: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Display Best Western I Care service standards with all guests you come in contact with. Always providing outstanding service to our guests. Register and...


  • Ottawa, Ontario, Canada Marriott Hotel Full time

    Night Audit SupervisorReports To: Director of Room OperationsBE PART OF MARRIOTT OTTAWA'S FUTUREMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by...


  • Ottawa, Ontario, Canada Comfort Inn Ottawa West Full time

    Job Summary:Come join our team at the newly renovated Comfort Inn Kanata The Guest Services Representative is responsible for representing the hotel to the guest throughout all stages of the guest's stay, determining the guest's reservation status and identifying their duration of stay. They will also process the guest's method of payment, be...


  • Ottawa, Ontario, Canada BrookstreetJobs Full time

    Brookstreet Hotel, Ottawa's premier hospitality destination, is seeking an experienced Guest Service Partner to join our team. As a Brookstreet team member, you will have the opportunity to provide sensational service that goes beyond the typical hotel chain experience.QUALIFICATIONS: Minimum 1 year of supervisory/management experience in Front Office...

  • Cost Controller

    7 days ago


    Ottawa, Ontario, Canada Hard Rock Cafe International (USA), Inc. Full time

    Overview:Under the supervision of the Construction Team, the Cost Controller will direct the accounting activities including revenue controls, accounts payable, payroll, general accounting, and accounts receivable.Responsibilities: Ensure activities comply with relevant statutory and regulatory requirements, legal demands and professional and ethical...


  • Ottawa, Ontario, Canada Themetcalfehotel Full time

    JOIN OUR HOSPITALITY TEAMThe Metcalfe Hotelis seeking an Accounting Clerkto join our team. Steeped in history and modern in design,The Metcalfe Hotelis an independent boutique hotel with a commitment to deliver an Ottawa experience with a genuine authentic approach.Located in the heart of downtown Ottawa, The Metcalfe Hotel has 108 guest rooms, 8 meeting...

  • Front Office Leader

    7 days ago


    Ottawa, Ontario, Canada Hilton Full time

    **Job Requirements**The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, is conveniently situated in downtown Ottawa, steps from Parliament Hill with LRT transportation at the hotel's front door for easy access to many points of interest including festival venues.This blended dual branded property features 171 extended-stay guest rooms under...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Hotel Alt Ottawa Full time

    You are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition, and you enjoy working with a passionate team: this job is for you! **JOB SUMMARY** Under the supervision of the Guest Service Manager, the Night Auditor is responsible for the processing of...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Germain Hotels Full time

    **Your calm temperament vibrates to the rhythm of the night** Are you a night owl who enjoys working in an unpredictable environment where initiative is an undeniable asset? We're looking for an autonomous Night Auditor with an open and empathetic attitude, who will be responsible for guest arrivals and departures, as well as recording the day's...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Days Inn Ottawa Downtown Full time

    Responsible for the maintenance of daily operations and guest services at a hotel. The night auditor is in charge of the nightly accounting, key control and security of the hotel, and interacts with the guests, employees and vendors. The night auditor ensures all money handling procedures comply with company policies, local, provincal and federal laws and...

  • Night Auditor

    1 week ago


    Ottawa, Canada Cartier Place Suite Hotel Full time

    We are currently seeking a night auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...

  • Night Auditor

    4 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are passionate about their...

  • Night Auditor

    4 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Full Time & Part Time  Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Full Time & Part Time  Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are...

  • Night Auditor

    3 days ago


    Ottawa, Canada Silver Hotel Group Full time

    Night Auditor We are currently hiring a Part Time  Night Auditor to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. What We Offer Work with like-minded team members who are passionate...

  • Night Auditor

    2 weeks ago


    Ottawa, Canada Hilton Garden Inn Ottawa Airport Full time

    Job description Hilton Garden Inn Ottawa Airport Job Posting Department: Front Desk, Hilton Garden Inn Ottawa Airport Position: Full Time Night Auditor Hours: Nights/ Weekends & Holidays. Shifts are: 10:45pm to 7:15am Report to: Front Office Manager, Assistant Front Office Manager SCOPE & GENERAL PURPOSE: - To work with the General Manager, Assistant...

  • Night Auditor

    3 days ago


    Ottawa, Canada Hilton Garden Inn Ottawa Airport Full time

    Job description Hilton Garden Inn Ottawa Airport Job Posting Department: Front Desk, Hilton Garden Inn Ottawa Airport Position: Part Time Night Auditor Hours: Nights/ Weekends & Holidays. Shifts are: 10:45pm to 7:15am Report to: Front Office Manager, Assistant Front Office Manager **Summary**: The Night Auditor is responsible to reconcile and balance all...

  • Night Auditor

    2 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate about their...

  • Night Auditor

    4 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a Full Time & Part Time **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a Full Time **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are passionate...

  • Night Auditor

    1 day ago


    Ottawa, Canada Silver Hotel Group Full time

    **Night Auditor** We are currently hiring a Full Time & Part Time **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are...

  • Night Auditor

    3 weeks ago


    Ottawa, Canada Concord Hospitality Enterprises Full time

    **Description**: We are hiring a Night Auditor **Role Responsibilities**: As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc. Verify,...

  • Hotel Night Auditor

    4 weeks ago


    Ottawa, Canada Hilton Garden Inn Full time

    **Join Us Today!** The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with O transportation access at the hotel’s front door. The hotel features 175 extended-stay guest rooms under the Homewood Suites by Hilton banner and 171 units providing short-stay...

  • Hotel Night Auditor

    3 weeks ago


    Ottawa, Canada Hilton Garden Inn Full time

    **Join Us Today!** The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with O transportation access at the hotel’s front door. The hotel features 175 extended-stay guest rooms under the Homewood Suites by Hilton banner and 171 units providing short-stay...

  • Hotel Night Auditor

    4 days ago


    Ottawa, Canada Hilton Garden Inn Full time

    **Join Us Today!** The Hilton Garden Inn and Homewood Suites by Hilton Ottawa Downtown, conveniently situated in downtown Ottawa, is steps from Parliament Hill with O transportation access at the hotel’s front door. The hotel features 175 extended-stay guest rooms under the Homewood Suites by Hilton banner and 171 units providing short-stay...

  • Night Auditor

    2 months ago


    Ottawa, Canada Residence Inn by Marriott Ottawa Airport Full time

    **The Night Auditor/Guest service agent will assist each of our guests in a friendly, efficient, professional manner in all Guest service related functions. To maintain a high standard of service and hospitality at all times.** *Responsible for rooms audit and balancing the day transactions - Full-Time 11:00pm - 7:00am - Re-set and backing up of point of...

  • Night Auditor

    7 days ago


    Ottawa, Canada Westmont Hospitality Group Full time

    *Hiring for Part-time weekends. Shifts are from 11:00 PM to 7:00 AM Friday night and Saturday night* The Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling...