![Marriott Hotel](https://media.trabajo.org/img/noimg.jpg)
Night Audit Supervisor
1 week ago
Night Audit Supervisor
Reports To:
Director of Room Operations
BE PART OF MARRIOTT OTTAWA'S FUTURE
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.
Located one block south of Parliament in the heart of the Nation's Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests.
With 489 Guestrooms, 36000 sqft of Event space, a 26th-floor Concierge Lounge, SPIN Kitchen & Bar, and a Starbucks, crowned by our rotating rooftop Summit venue, we are the tallest hotel in the City and second-largest hotel overall.
Marriott Ottawa is preparing to begin a transformative, top-to-bottom renovation of all guestrooms, event space, restaurants and public areas, commencing in 2024, positioning the hotel to continue its storied legacy of hospitality excellence.
Be where you can do your best work,
Begin your purpose,
Belong to an amazing global team, and
Become the best version of you.
YOU'RE A GREAT FIT IF YOU:
- Flourish in a fast-paced environment with multiple priorities.
- Can see the big picture and act proactively with a solutionfocused mindset.
- Are Caring
- Are a Storyteller
- Are Extraordinary
- Are Open Minded
- Demonstrate Wonderful Hospitality. Always.
YOUR RESPONSIBILITIES MAY INCLUDE:
- Manage all functions of the Front Office night team and overall operations of the hotel.
- Conduct the night audit process including; revenue verification from all sources is accurately balanced, follow up on any discrepancies. Post transactions needed. Perform endof day procedures. Produce daily reports for departments and department heads. Compile and run statistical reports for all departments and transfer information to the Finance department.
- Represent hotel management, including exposure within other departments of the hotel, during periods where department manager/supervisor is not available.
- Ensure that the Front Office Standards and Art of Hosting principles are upheld at all times and meet/exceed the GSS scores (Guest Service Survey).
- Provide ongoing training and development of current and new hosts. Empower hosts to make decisions to ensure total guest satisfaction.
- Ensure smooth checkin and checkout of all guests by properly handling guest accounts.
- Be highly visible during peak times and extraordinary events. Be a strong presence in the Great Room during high traffic times to assist hosts and guests.
- Resolve any guest requests and problems.
- Lead by example: Be a Brilliant Host.
- Be highly familiar and adhere to all policies, procedures and standards.
- Review credit report and take appropriate action to resolve all problems.
- Complete work or special projects as assigned and make sure to meet deadlines.
- Have knowledge about sales strategy, packages, promotions, and discounts. Know how to handle these and how they relate to other departments.
- Monitor and respond, in a timely manner, to past, current and future guest requests on the hotel's social media channels outside of the Social Media Champion's work hours.
- Develop a thorough knowledge of the products, including hotel rooms, type of rooms, amenities, services of hotel, etc.
- Develop knowledge about frequent guests and their special requests and needs.
- Report any unusual occurrences immediately to the Guest Services Manager and/or Director of Room Operations.
- At all times strive to represent Marriott in the most professional, courteous manner.
- Practice safety awareness. Maintain safety by adhering to safety policies; be responsible to report all incidents immediately. Support all safety programs.
- Other reasonable duties as required.
WHAT ARE WE LOOKING FOR:
Education and Experience
- Diploma or Certificate in Hotel Management preferred.
- Minimum of 2 years supervisory experience within Guest Services required.
- Minimum of 2 years experience as a Guest Service Agent or Night Auditor.
- Excellent knowledge of Front Office operations.
- Accounting/Night Audit experience preferred.
- Excellent knowledge of Front Office software.
- Excellent knowledge of PMS an asset.
Skills and Abilities
- Proficiency in both official languages (English & French) a definite asset.
- Excellent decisionmaking skills.
- Excellent communication, interpersonal and organizational skills.
- Energetic, selfstarter, team player.
- Valid driver's license with impeccable driving record and ability to drive both standard and automatic transmission.
- Able to work in a fastpaced environment with the ability to multit
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Lord Elgin Hotel Full timeScope:Under the direction and supervision of the Guest Services Manager/General Manager, key responsibility is for supporting the operation of the Guest Services Department. The Night Auditor/Guest Services Supervisor supports the Guest Services Manager & General Manager as well as liaises with other departments in the implementation of the hotel's Guest...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Bona Hospitality Full timeJOB SUMMARYTo work with the Front Office Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual and as defined by the Brand. To ensure adherence to all...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Westmont Hospitality Group Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department's income, as well as posting room, tax, and local phone charges to guest folios.Major Duties and Responsibilities Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. Posts and files all charges to guest,...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a night auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review and...
-
Night Auditor/front Desk Agent
1 week ago
Ottawa, Ontario, Canada The Sohal Group Full timeThe Night Auditor is responsible for providing attentive, courteous service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. The Night Auditor is responsible for completing the audit process as detailed in the checklist. They will also audit all the daily activity and report to management and...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Marriott Hotel Full timeNight Auditor (FT & PT Available)Reports To: Director of Room OperationsBE PART OF MARRIOTT OTTAWA'S FUTUREExperience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of theNation's Capital, Marriott Ottawa has been a long-time icon of hospitality for our guests....
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Marriott Hotel Full timeNight Auditor (FT & PT Available)Reports To: Director of Room OperationsBE PART OF MARRIOTT OTTAWA'S FUTUREMarriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality....
-
Night Cleaner
1 week ago
Ottawa, Ontario, Canada Embassy Hotel and Suites Full timeNight Cleaner for Sunday to Thursday 11:00pm -7:00am Use correct cleaning chemicals for designated surfaces, according to WHIMIS regulations and hotel requirements. Responsible for maintaining the cleanliness and general appearance of public areas of the hotel. Sweeping, vacuuming, mopping floors. Picking up garbage from parking lot and public areas. Deliver...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Hilton Garden Inn Ottawa Airport Full timeJob descriptionHilton Garden Inn Ottawa AirportJob PostingDepartment: Front Desk, Hilton Garden Inn Ottawa AirportPosition: Part Time Night AuditorHours: Nights/ Weekends & Holidays.Shifts are: 10:45pm to 7:15amReport to: Front Office Manager, Assistant Front Office ManagerSummary:The Night Auditor is responsible to reconcile and balance all daily...
-
Guarding Field Supervisor
1 week ago
Ottawa, Ontario, Canada Securitas Inc. Full timeWe are seeking a full-time guarding field supervisor to join our team. In this position, you will report to the District Manager and supervise guarding operations at multiple sites. Performs inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required by District. Responds to...
-
Front Office Supervisor
1 week ago
Ottawa, Ontario, Canada Les Suites Hotel, Ottawa Full timeTHE OPPORTUNITY:FRONT OFFICE SUPERVISORREPORTS TO GUEST SERVICE MANAGERTHE COMPANY:Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and locations.Our company culture is built on collaboration. A...
-
Night Auditor
1 week ago
Ottawa, Ontario, Canada Silver Hotel Group Full timeNight AuditorWe are currently hiring a Part Time Night Auditor to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.What We OfferWork with like-minded team members who are passionate about their work and...
-
Front Desk Agent/night Auditor
1 week ago
Ottawa, Ontario, Canada Best Western Plus Ottawa City Centre Full timeFRONT DESK AGENT / NIGHT AUDITOR - PART TIMESummary of Responsibilities: Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:Display Best Western I Care service standards with all guests you come in contact with. Always providing outstanding service to our guests. Register and...
-
Supervisor, Medical Device Reprocessing
1 week ago
Ottawa, Ontario, Canada The Ottawa Hospital Full timeAbout The Ottawa Hospital: Inspired by research and driven by compassionThe Ottawa Hospital (TOH) is one of Canada's largest learning and research multicampus hospitals. With more than 1,100 beds and approximately 12,000 staff members, we deliver specialized care to the Eastern Ontario region. From the compassion of our people to the relentless pursuit of...
-
Night Auditor/front Desk Agent
1 week ago
Ottawa, Ontario, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a full time auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...
-
Produce Supervisor
1 week ago
Ottawa, Ontario, Canada Mercato Zacconi Full timeThe produce supervisor is responsible for the daily cleaning, culling and stocking of the Produce Dept. The produce supervisor provides customer service to our internal and external customers as required. The produce supervisor ensures all food safety standards are adhered to. The produce supervisor provides direction to the evening and/or weekend produce...
-
Logistics Supervisor
1 week ago
Ottawa, Ontario, Canada Queensway Carleton Hospital Full timeGeneral Posting InformationPOSITION: Supervisor Hospital ServicesDEPARTMENT: LogisticsCONDITIONS: Parttime (0.60 FTE)HOURS: Approximately 45.0 Biweekly hoursSHIFTS: Nights / WeekendsWAGE RANGE: SCALE MINIMUM MAXIMUM NONU $36.30/hr $44.00/hrRESPONSIBILITIES: The Supervisor Hospital Services' role is to supervise, coordinate, monitor, support, and lead staff...
-
Night Auditor/front Desk Agent
1 week ago
Ottawa, Ontario, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a part time auditor for our family owned and operated Hotel.Responsibilities and requirements include: Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...
-
Supervisor
1 week ago
Ottawa, Ontario, Canada Odd Burger Full timeJob Summary: The Supervisor oversees the crew members on duty and ensures service runs smoothly. The Supervisor unlocks the doors, prepares the restaurant for service, completes all required checklists, and has strong leadership skills. The Supervisor closes the restaurant and locks the doors at the end of the night. During operating hours, the supervisor...
-
Security Officer Night Shift
1 week ago
Ottawa, Ontario, Canada KRP Properties Full timeSecurity Officer - Night Shift (rotation)The Night Security Officer will report to the Security and Emergency Services Manager and/or Night Team Lead and will be responsible for security, life safety, and business continuity of KRP assets within the company's commercial real-estate portfolio.General Responsibilities: Building and maintaining positive...