Night Auditor
7 months ago
**Night Auditor**
We are currently hiring a Full Time **Night Auditor** to join our dynamic team The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests.
**What We Offer**
- Work with like-minded team members who are passionate about their work and keep things fun, every day
- Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)
- A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now
- Education Reimbursement for you (and your children)
- Annual Wellness Credit
- Team Member Referral Program
- Leadership Development
- Team Building Events
- Culture of Recognition Program
- Hotel Stay Discounts
**Key Responsibilities**
Reporting to the Guest Services Manager or designate:
- Provides excellent customer service to all guests;
- Welcomes and greets all guests, and executes check-in and check-out procedures;
- Answers guest inquiries and provide assistance in a professional manner;
- Answers all incoming phone calls and processes new reservations;
- Accurately follows all cash handling procedures;
- Adheres to all department and Company policies and procedures;
- Ensures guest security by proper handling of guest room keys and personal information;
- Administers all night audit functions;
- Balances all revenue and settlement accounts nightly;
- Ensures that all daily transactions are reconciled and accounted for in accordance with set policies and procedures;
- Maintains files and resets the system for the next day of operations;
- Follows up on guest requests and resolves problems promptly;
- Performs any other job-related duties as assigned.
**What We are Looking for...**
- Passion for customer service, enthusiastic, detail-oriented, computer literate, fast learner;
- Organized and able to work in a fast-paced, multi-tasking environment;
- Proficient in using a computer, good knowledge of excel and basic accounting principles;
- Excellent communications skills, written and oral;
- Works well under pressure in a changing environment;
- Ability to work with mínimal supervision;
- Able to stand for an 8-hour shift;
- Must be able to work evenings and overnights including weekends and holidays;
- The shift will be 11:00 pm to 7:00 am and must be flexible from 9:00 pm to 9:00 am.
**About Fairfield Inn & Suites by Marriott Ottawa Kanata**
The Fairfield Inn & Suites By Marriott Ottawa Kanata is conveniently located near downtown Ottawa, and is steps away from several world-class dining and cultural attractions. The hotel is two minutes away from Scotiabank Place, home of the Ottawa Senators NHL hockey team and a popular concert venue. Other attractions located nearby include the Rideau Canal, National Arts Centre, Parliament Buildings and Gatineau Park.
**About Us**
Silver Hotel Group (SHG) is a family-owned Canadian hotel investment, development, and management company. Our portfolio includes hotels in Canada and the U.S. and ranges from internationally branded full and select-service hotels to independent and boutique hotels. At SHG, our culture is fundamental to our success. Each empowered team member strives to exhibit passion, creativity, and fun every day. Together, we are dedicated to delivering exceptional experiences by living our core values as our road map: Accountability, Teamwork, Leadership, Diversity, Integrity, Giving, Fun, and Recognition. As we continue to grow, our mantra “You Matter” resonates with our 600+ team members in how we do business, which will continue to enhance engagement and retention. Today, we look for new team members who demonstrate both aptitude and the passion to embrace and contribute to our Culture.
Help us build something exceptional
The Silver Hotel Group believes in outstanding hospitality and takes seriously its obligations under the Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are committed to respecting the independence and dignity of all persons by providing a barrier-free environment for all guests, colleagues, and job applicants. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at 905-362-9503. The Silver Hotel Group is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, or any other characteristics protected by law.
-
Night Auditor
7 months ago
Ottawa, Canada Hotel Alt Ottawa Full timeYou are a dynamic night owl, you show initiative and acute organizational skills, you love learning, you are people-oriented, you have an exceptional disposition, and you enjoy working with a passionate team: this job is for you! **JOB SUMMARY** Under the supervision of the Guest Service Manager, the Night Auditor is responsible for the processing of...
-
Night Auditor
7 months ago
Ottawa, Canada Germain Hotels Full time**Your calm temperament vibrates to the rhythm of the night** Are you a night owl who enjoys working in an unpredictable environment where initiative is an undeniable asset? We're looking for an autonomous Night Auditor with an open and empathetic attitude, who will be responsible for guest arrivals and departures, as well as recording the day's...
-
Night Auditor
3 months ago
Ottawa, Canada Days Inn Ottawa Downtown Full timeResponsible for the maintenance of daily operations and guest services at a hotel. The night auditor is in charge of the nightly accounting, key control and security of the hotel, and interacts with the guests, employees and vendors. The night auditor ensures all money handling procedures comply with company policies, local, provincal and federal laws and...
-
Night Auditor
6 months ago
Ottawa, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a night auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;. Review...
-
Night Auditor
7 months ago
Ottawa, Canada Concord Hospitality Enterprises Full time**Description**: We are hiring a Night Auditor **Role Responsibilities**: As a Front Desk Night Auditor you have the responsible to give our guests the best hospitality experience they can have by: Processing credit card transactions and other (restaurant, events, lounge) for the day Handling phone system, transferring calls, reservations, etc. Verify,...
-
Night Auditor
6 months ago
Ottawa, Canada Silver Hotel Group Full time**Night Auditor** We are currently hiring a Full Time & Part Time **Night Auditor** to join our dynamic team! The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. **What We Offer** - Work with like-minded team members who are...
-
Night Auditor
6 months ago
Ottawa, Canada Westmont Hospitality Group Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Night Auditor
7 months ago
Ottawa, Canada Westmont Hospitality Group Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Night Auditor
13 hours ago
Ottawa, Canada Westmont Hospitality Group Full timeThe Night Auditor is responsible for verifying the correctness of guest accounts by balancing each department’s income, as well as posting room, tax, and local phone charges to guest folios. **Major Duties and Responsibilities** - Uses suggestive selling techniques to sell rooms and to promote other services of the hotel. - Posts and files all charges to...
-
Part Time Night Auditor
7 months ago
Ottawa, Canada BrookstreetJobs Full timeNight Auditor **Requirements**: - 2 years' previous experience in Hotel Front Office operations an asset - Knowledge of computerized Front Office systems required - Proficiency in Microsoft Word and Excel - Must have cash/float handling experience - Must be able to work shift work, including weekends and holidays - Must be available between 11:00pm to...
-
Night Auditor/front Desk Agent
6 months ago
Ottawa, Canada SZAMRA GROUP FACILITY SERVICES Full timeNight Auditor/Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Night Auditor/Guest Service Agent to efficiently handle any function of the front...
-
Front Desk Agent/night Auditor
4 months ago
Ottawa, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a part time Front Desk Agent / Night Auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel...
-
Front Desk Agent/night Auditor
7 months ago
Ottawa, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a part time Front Desk Agent / Night Auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel...
-
Full Time Night Auditor
7 months ago
Ottawa, Canada Courtyard by Marriott Ottawa Downtown Full timeThe night auditor performs check in and check out, answer calls, guest's requests and handles guest's issues. In addition once all outlets are closed, they run the audit and complete necessary reports and any other duties as assigned. In addition to the hour rate you will have an overnight shift premium of $2 per hour. If you think you've got what it takes...
-
Night Auditor/front Desk Agent
7 months ago
Ottawa, Canada Cartier Place Suite Hotel Full timeWe are currently seeking a part time auditor for our family owned and operated Hotel. Responsibilities and requirements include: - Greeting, communicating and accommodating all hotel guests with the highest customer service standard;. Guest reservations;. Review and correct all hotel transactions;. Review and correct all hotel credit card transactions;....
-
Night Auditor
6 months ago
Ottawa, Canada reStays Full timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on a **Part Time Night Auditor** to join our growing team. Reporting to the Director of Guest Services, the Night Auditor has the...
-
Full Time Night Auditor
13 hours ago
Ottawa, Canada Courtyard by Marriott Ottawa Downtown Full timeThe night auditor performs check in and check out, answer calls, guest's requests and handles guest's issues. In addition once all outlets are closed, they run the audit and complete necessary reports and any other duties as assigned If you think you've got what it takes and love to work in a fast pace busy environment, we would love to hear from...
-
Night Auditor
6 months ago
Ottawa, Canada reStays Full timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on a **Part Time Night Auditor** to join our growing team. Reporting to the Director of Guest Services, the Night Auditor has the...
-
Guest Service Agent/night Auditor
2 months ago
Ottawa, Canada Days Inn Downtown Ottawa Full time**Responsibilities**: - Greet and welcome guests in a friendly and professional manner. - Answer inquiries from guests about the hotel services, local attractions, and other information. - Provide information about the hotel services, local attractions, and other information to guests. - Respond to guest complaints in a timely and professional manner. -...
-
Night Auditor
7 months ago
Ottawa, Canada Bona Hospitality Full time**JOB SUMMARY** To work with the Front Office Manager to achieve a motivated, organized and empowered Guest Services Team to provide the level of service and to contribute to the overall profitability of the property; professional work standards and guest care set down in the Standards and Procedures Manual and as defined by the Brand. To ensure adherence...