Key Account Specialist

2 weeks ago

Vancouver, British Columbia, Canada BroadbandTV Corp. Full time
BBTV is a media-tech company advancing the world through the creation, distribution, management and monetization of content. BBTV provides end-to-end solutions to content owners including proprietary tech, leading services and enhanced distribution & monetization.

We have built proprietary VISO technologies leveraging machine learning, digital signal processing and big data to power our platform and ecosystem.

Our key revenue streams represent the most relevant and scalable opportunities for monetization of digital IP across advertising, SaaS/content management, mobile apps and other revenue streams.

BBTV is the second largest video property worldwide in terms of unique viewers following only Google, reaching tens of billions of monthly impressions.

BBTV is seeking a passionate Key Accounts Specialist to support our top Content Creators (Partners) on our Talent Management team

Reporting to the Head of Customer Success, this role manages both our large and up-and-coming partners.

You will be proactively providing 1:1 support for BBTV Partners to maximize their experience with BBTV, facilitate their inquiries, ensure their retention and close additional revenue opportunities on their behalf.


Responsibilities:

  • Support a portfolio of content creators primarily in the areas of Lifestyle, Beauty and Entertainment. Help develop their online presence across multiple platforms as well as offer 1:1 account support with any issues surrounding their partnership.
  • Maintain a proactive schedule of partner communications and strategies through various mediums.
  • Responsible for partner retention including tracking and analysis across the portfolio.
  • Focus on developing and implementing creative ways to help creators develop and achieve strategy performance goals on YouTube and other platforms (e.g., channel optimization, audience development, business growth).
  • Respond to partner questions and concerns regarding ads and monetization, reporting/payments, partnership agreements, BBTV's technology platform, copyright and community guidelines, and more, which may include communications outside core working hours.
  • Act as a liaison across all departments within BBTV to facilitate initiatives.
  • Keep up to date on industry trends and provide ongoing channel growth strategy to partners (e.g. programming, channel optimization and management, audience development).
  • Identify strategic opportunities for your portfolio of partners to generate additional revenue streams and brandbuilding opportunities through appearances, merchandising, mobile app development, and licensing.
  • Drive, measure, and segment partner performance using key metrics.
  • Provide regular updates on partner development, initiatives and results.
  • Work with BBTV's Branded Entertainment division to identify BBTV partners to develop and deliver advertising campaigns on partner channels.
  • Reach out & liaise with brands and media entities who work with influencers with the goal of securing Branded Entertainment lead opportunities for BBTV's toptier creators
  • Meet sales quotas related to outreach and Branded Entertainment opportunities
  • Travel as required to industry events and conferences to rep BBTV.
  • Other reasonable duties as requested from time to time.

Requirements:

  • Bachelor's degree or equivalent practical experience in the video, media, or entertainment industry.
  • Externalfacing customer interaction experience via Account Management, Customer Support, Sales, and/or Relationship development.
  • Exceptional organization and time management skills with a proven ability to juggle multiple tasks.
  • Skilled in developing and managing client relationships.
  • Effective verbal and written communication skills, including interpersonal presentation, writing and delivery.
  • A passion for lifestyle, entertainment and beauty, along with a deep understanding of digital marketing within this community.
  • Strong knowledge and passion for pop culture and trends in the YouTube, Social Media space.
  • Ability to interact at all levels of an organization, as well as crossfunctionally.
  • Effective and creative problem solving skills and a proven track record of proactively improving processes.
  • YouTube certification in Audience Growth, Copyright or Content Strategy will be considered a strong asset.

About BBTV

  • At BBTV, our team is everything. We offer competitive compensation packages, flexible hours and operate on a horizontal management structure that rewards creativity and values transparency.


From our commitment to giving back (support for everyone to volunteer with a charitable or community initiative), our culture committee (social events, team-building, diversity and inclusion), and our support for personal and career development through our learning & development program, we're not your typical 9-5 gig.

BBTV is an Equal Opportunity Employer. Our goal is to foster a diverse workforce that is representative,

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