Administrative Support III

1 week ago


Red Deer, Alberta, Canada Alberta Health Services Full time

Your Opportunity:

Under the administration of the Registration/Switchboard and Patient Information Supervisor, the Switchboard Operator/Patient Information position at the Red Deer Regional Hospital is responsible for telecommunication functions that support patients, the public and staff; and provide accesses to services throughout the RDRH hospital and AHS. The switchboard team actions this service using various technologies including a computerized multiline call system and Connect Care Patient Location. Switchboard is responsible for paging facility wide Emergency Codes, connecting on call physicians, health care providers and general inquiries. This position includes coverage at the Patient Information desk which provides patient wayfinding, and other clerical duties as assigned to support the unit. Emergency Department admitting/registration break coverage is required for night shifts as well. This is a fast-paced opportunity, and the incumbent must be able to exercise good judgement, initiative and be able to work with a high degree of independence, confidentiality, and accuracy.

Description:

As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Medical Office Assistant or Unit Clerk Program; other post-secondary education may be considered.Keyboarding of 40wpm corrected for errors (a test will be administered). Medical Terminology (test will be administered). Experience with multi-line switchboard. Must possess excellent interpersonal and communication skills.

Preferred Qualifications:

Preference is given to qualified internal candidates. Recent Health Information Management experience is preferred.



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