customer service assistant

2 weeks ago


Calgary, Alberta, Canada Lubdub Apparel Full time
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years
Work Setting
  • Located in an urban area
  • In a retail/wholesale establishment, distribution centre
  • Operates within a private company, corporation, or industry
Responsibilities
  • Respond to written and oral inquiries
  • Handle customers' complaints or concerns
  • Process refunds and credits
  • Generate receipts and other necessary forms
  • Keep records and statistics up to date
  • Manage office supplies and inventory
  • Perform various general office tasks
  • Promote and sell merchandise
  • Maintain and oversee digital databases
  • Assist clients with inquiries and information
  • Provide post-sale support to clients
Computer and Technology Skills
  • Proficiency in Internet usage
  • Knowledge of MS Excel, MS Word, Quick Books
  • Experience with Social Media platforms
  • Ability to work with Spreadsheets and Electronic mail
Specialization
  • Focus on Communications and Technical Support
Security and Safety
  • Basic security clearance required
Transportation Information
  • Access to public transportation
Work Environment
  • Attention to detail is crucial
  • Adaptability to a fast-paced setting
  • Ability to meet tight deadlines
  • Perform well under pressure
  • Handle repetitive tasks efficiently
Preferred Qualities
  • Strong interpersonal skills
  • Clear and effective oral communication
  • Excellent written communication skills
  • Highly organized and a team player
  • Demonstrates initiative and multitasking abilities
  • Reliable and quick learner
Employment Details
  • Position: Permanent
  • Language Requirement: English
  • Hours: 30 to 40 hours per week


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