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Intermodal Logistics Coordinator
1 week ago
Our client, a growing 3PL transportation company, is currently searching for a Bilingual Intermodal Logistics Coordinator to join their team in Lachine, QC.
Responsibilities:- Managing customer accounts from all aspects, and quoting / booking spot shipments (Booking loads, Customer service, track-trace and closing orders)
- Ensure the highest level of customer experience is provided.
- Responsible for margin improvement through various methods.
- Ensure all customs and shipping paperwork is completed and provided to the correct contacts.
- Compliance with customer volume expectations (When volumes fall short, investigate why and advise management).
- Responding quickly to spot quotes and customer requests.
- Be available after hours to assist with resolving issues.
- Follow up on delivery delays or security issues.
- Ensure that all audit requirements are completed and scanned in our TMS, prior to dispatching the load.
- Ensure closure of all orders in the TMS system within 24 hours of delivery.
- Ensuring that all PODs on the missing POD list (sent daily) are collected from carriers within 48hrs.
- Responsible for obtaining any extra charges approval from the customer within 48hrs of occurrence, and scan approvals into TMS.
- Ensure that ETAs are properly communicated to customers or receivers in order to book delivery appointments before storage is incurred.
- Ensure carriers are qualified in our TMS and RMIS.
- Grow and maintain existing and new carrier or customer relationships.
- Perform work with a sense of urgency and attention to detail (local system "TMS" always updated on time along with the CP portal).
- Making sure that all information is properly communicated to all your peers to ensure coverage is always present (e.g., during sick days or vacations).
- Additional duties as required.
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Intermodal Logistics Coordinator
7 days ago
Montreal, Quebec, Canada Pivotal Integrated HR Solutions Full timeIntermodal Logistics Coordinator (French/English)Our client, a growing 3PL transportation company is currently searching for a Bilingual Intermodal Logistics Coordinator to join their team in Lachine, QCResponsibilities: Managing customer accounts from all aspects, and quoting / booking spot shipments (Booking loads, Customer service, track-trace and closing...
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Intermodal Logistics Coordinator
1 week ago
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Shipping and Logistic Specialist
1 week ago
Montreal, Quebec, Canada Pivotal Integrated HR Solutions Full timeIntermodal Logistics Coordinator (French/English) Our client, a growing 3PL transportation company, is currently searching for a Bilingual Intermodal Logistics Coordinator to join their team in Lachine, QC. Managing customer accounts from all aspects, and quoting / booking spot shipments (Booking loads, Customer service, track-trace and closing orders)#...
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