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Shift Leader/key Holder

3 months ago

United Counties of Stormont Dundas and Glengarry, Canada Domino's Pizza Full time
The Customer Service Expert's role is crucial within the Domino's system.

We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so.

Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter.

Customer Service Experts are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.

A uniform is provided. Customer Service Experts are expected to be presentable by following Domino's personal image and grooming standards.

Functions:
Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino's on-boarding and orientation.


In secondary roles, Customer Service Experts will help make quality products, label boxes, cut pizzas and prepare orders for delivery or to be served to in-store customers.

CSEs also help in maintaining the store's professional image by participating in the cleaning tasks assigned to all team members.


Qualifications:

All Customer Service Experts must have the following:
Friendly and well spoken

Good math skills to handle cash handling for in-store customer payments

Speak English fluently in order to serve customers

Must be available evenings & weekends, additional availability beyond evenings & weekends will be considered an asset

Benefits:

Flexible schedules

Competitive wages

Staff pizzas

Career growth opportunities

How to Apply:

Job Types:
Full-time, Part-time, Permanent

Part-time hours: 15-40 per week

Salary:
$16.00-$20.00 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Work Location:
In person