Accounts Receivable Specialist

2 weeks ago


Kitchener, Ontario, Canada opentext Full time

OPENTEXT - THE INFORMATION COMPANY


As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital.

Be part of a winning team that leads the way in Enterprise Information Management.

The Opportunity:

You Are Great At:

  • Accountable for the timely collection of accounts in your account portfolio; including ensuring accurate customer information is maintained.
  • Responsible for effectively resolving AR disputes and account reconciliation in your portfolio
  • Responsible to keep updated with changes in AR practice and process.
  • Accurately evaluate the likelihood of collectability of disputed/contentious items before they hit 90 days past due to flag "atrisk" accounts to your leader to resolve.
  • Partner with your peers to support AR activity in other portfolios as required to ensure cash flow targets are met.
  • Assist your leader in other projects/initiatives as assigned to deliver on bestinclass processes and practice for the Cash Collections function.

What It Takes:

  • Extensive collections experience, minimum 35 years' preferably global B2B preferred.
  • Excellent written and verbal communication and negotiation skills, specifically with Sales and External Customers
  • Strong customer service mindset with the ability to solve it right the first time
  • Strong organization and time management skills, with demonstrated success managing multiple priorities
  • Good working knowledge of SAP and of Microsoft Office Excel
  • Selfstarter with a continuous improvement mindset to support best in class process automation
  • Strong team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems.
  • Demonstrated ability to learn with your peers and others and support a culture of resiliency in a continuously changing environment.
  • French or German Language skills an asset


Subject to applicable laws and regulations, OpenText's global vaccination policy requires all employees to be fully vaccinated against COVID-19 to enter an OpenText office.

Accommodations may be available for specific roles.

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