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Front Desk Coordinator

2 months ago

Sherwood Park, Alberta, Canada Beauty villa spa & Academy Full time
Job Description

We are seeking a highly organized and detail-oriented Receptionist to join our team at Beauty villa spa & Academy. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a smooth experience for our clients.

Key Responsibilities
  • Greeting and Directing Clients: Greet clients and direct them to the appropriate contact or service area.
  • Providing Information: Provide basic information to clients and the public, including details about our services and facilities.
  • Scheduling and Confirming Appointments: Schedule and confirm appointments for clients, ensuring that all necessary information is accurate and up-to-date.
  • Answering Phones and Relaying Messages: Answer telephone calls and relay messages to the appropriate staff member or department.
  • Relaying Service to Persons with Disabilities: Relay service to persons with disabilities, ensuring that all necessary accommodations are made.
  • Providing Customer Service: Provide exceptional customer service, responding to client inquiries and resolving any issues that may arise.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Work Environment: Fast-paced environment with attention to detail required.
  • Personal Suitability: Efficient interpersonal skills, flexibility, and organized.
What We Offer
  • Will Train: We will provide training to ensure you have the necessary skills and knowledge to excel in this role.
  • Permanent Position: This is a permanent position with a regular schedule of 35 hours per week.
  • Language of Work: English.