Bilingual (English/french) Client Solutions Manager

2 weeks ago

Toronto, Ontario, Canada NielsenIQ Full time
**Job Description**:
Do you have a passion for Beer, Spirits and Cocktails? Want to take that passion and become an industry expert working with the most prestigious Beer and Spirit brands in the world?

CGA (a NielsenIQ company) is composed of a friendly team of consultants who work with North America's leading alcohol brands supplying this dynamic and fascinating industry with world-class insights.

Our work helps clients to track essential market trends, to accurately benchmark performance against competitors, to understand their National Account customers better, to activate brand plans more effectively, to launch new products with less risk and to determine what range of products you ultimately should see on bars and menus all over the Americas.

The business has established services in the USA, Canada and Mexico with exciting plans to launch in other markets.

**The Opportunity**

The vast majority of the management team, have all progressed from entry-level positions. We genuinely believe in home grown talent, we are a proven meritocracy and we always provide progression opportunities based on talent and contribution, not time served. If you are good at what you do and you add value you will progress.

**About The Role**
- The Client Solutions role is a commercially-focused role which integral to the daily success of our client relationships.
- Consulting with your client portfolio about market trends, their own brand strategies and the opportunities and challenges they face.
- This role is designed for outgoing, engaging, people who have gained product and industry experience in their career to date.
- Talented people with a high quality background as mixologists, brand ambassadors or in the commercial teams of drink suppliers or good quality distributors tend to do very well in this role.
- This role will involve regular travel to on-site client visits
- Demonstrable On Premise drinks supplier, distributor or retailer experience required
- You must possess a genuine interest in, and knowledge of, the alcohol sector
- Bilingual (English/French) Communication Skills - Preferred
- You must be intelligent, ambitious and highly motivated
- You must have a genuine desire to deliver exceptional customer service
- You must be amiable, outgoing and able to build relationships quickly
- You must have a positive, persuasive, communication style
- You must be confident and able to solve problems without micro-management
- Post Secondary Degree in Business, Marketing, Communications

Responsable bilingue (anglais/français) des solutions clients

Le domaine des bières, des spiritueux et des cocktails vous passionne? Vous souhaitez mettre à profit cette passion et acquérir de l'expertise dans ce secteur en travaillant avec les marques de bière et de spiritueux les plus prestigieuses du monde ?

CGA (une société de NielsenIQ) comporte une équipe sympathique de consultantes et de consultants qui travaillent avec les principales marques d'alcool d'Amérique du Nord, fournissant à cette industrie dynamique et fascinante des informations de classe mondiale.

Notre travail aide les clients à suivre les tendances essentielles du marché, à comparer avec précision leurs performances à celles de leurs concurrents, à mieux comprendre les clients de leurs comptes nationaux, à activer plus efficacement les plans de marque, à lancer de nouveaux produits avec moins de risques et à déterminer quelle gamme de produits vous devriez finalement voir dans les bars et les menus de toute l'Amérique.

L'entreprise a mis en place des services aux États-Unis, au Canada et au Mexique et prévoit de se lancer sur d'autres marchés.

**L'opportunité**

Bon nombre des membres de l'équipe de direction ont tous progressé depuis des postes de premier échelon. Nous croyons sincèrement aux talents locaux, nous sommes une méritocratie éprouvée et offrons toujours des opportunités de progression basées sur le talent et la contribution, et non sur le temps passé. Si vous excellez dans ce que vous faites et que vous apportez une valeur ajoutée... vous progresserez.

**À propos du rôle**
- Le poste de responsable des solutions clients est un poste axé sur le commerce qui fait partie intégrante du succès quotidien de nos relations avec les clients.
- Consultation avec votre portefeuille de clients sur les tendances du marché, leurs propres stratégies de marque et les opportunités et défis auxquels ils sont confrontés.
- Ce poste est conçu pour des personnes extraverties et engageantes, qui ont acquis une expérience des produits et du secteur au cours de leur carrière.
- Les personnes talentueuses ayant une expérience de qualité en tant que mixologues, ambassadeurs de marque ou dans les équipes commerciales de fournisseurs de boissons ou de distributeurs de bonne qualité ont tendance à bien réussir dans ce rôle.
- Ce rôle implique des déplacements réguliers pour des visites chez les clients.
-

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