Program Manager Intern

2 weeks ago


Vancouver, British Columbia, Canada CharityVillage Full time $40 - $44
Peer Assisted Care Team (PACT) Manager (35 hours/week)
We are seeking an experienced Manager to lead our community-led mobile crisis response team, PACT.

The successful candidate will lead a team that dispatches from a central location to various locations in community to provide consent-based, non-judgmental support meeting individuals where they are at.

They must have a strong understanding of the various barriers to access to the healthcare system, knowledge of community resources, and a perspective of cultural safety and humility.

PACT Assistant Managers, Casual PACT staff
Promotes collaboration with other CMHA programs and services including but not limited to counselling, outreach etc.
Makes recommendations to Director of Operations on program policies and procedures.

Ensures staff complete required training, adhere to program policies and procedures, and engage in accordance with CMHA values in their interactions with clients and their colleagues.

Leads regular team meetings and actively participates in management and staff meetings.
Positively represents the program with community partners, clients, stakeholders, and rights holders.

Oversees day-to-day operations (including effectively managing workflow and timelines pertaining to a variety of projects/tasks simultaneously, in various stages of completion).

are documented in accordance with CMHA policies and relevant privacy legislation.
Impeccable judgment with the ability to make timely and sound decision to mitigate risk
Ability to speak Farsi or any other language than English is an asset
Values and recognizes diversity among First Nation, Inuit and Metis communities including differently abled and LGBTQ2S+ populations
Minimum undergraduate degree in counselling, social work, psychology or related field (Master's preferred)
Experience working with people living with disabilities and/or multiple barriers including poverty, racism, trauma, non-dominant language, culture, sexuality or identified gender, and mental health or substance use challenges
Experience in the field of crisis de-escalation, mental health, substance use disorder, and Harm reduction
Must have experience with using Office 365 platform and Outlook platforms
Must be fully vaccinated against Covid-19 or able to provide a vaccination exemption from the Provincial Health Officer
Valid driver's license
De-escalation training and indigenous cultural competency training are recommended

Hours:
Monday to Friday 9am-4:30pm which includes an unpaid 30-minute meal break. Occasional evening and weekend hours may be required.

Location:
On location at the Marine Drive office, North Vancouver

Salary:
$40-$44 per hour depending on experience
Benefits: 3 weeks of vacation and comprehensive extended health and dental benefits, including Health Spending Account, RRSP.

We are an equity employer and encourage applicants from women, persons with disabilities, members of visible minorities, First Nations, Inuit, and Metis people, people of all sexual orientation and genders and others who may contribute to our further diversification.



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