Front Desk Agent

1 week ago

Banff, Alberta, Canada Banff Caribou Properties Ltd. Full time
As one of Banff's leading hospitality companies, Banff Lodging Co. offers a diverse range of job opportunities with competitive salaries and comprehensive benefits.

Our commitment to exceptional guest experiences is matched by our dedication to staff, we value teamwork, creativity and a passion for providing outstanding hospitality experiences.

We provide ongoing training and development to help our employees advance in their careers and our properties include a diverse range of hotels, resorts, and restaurants, each with its unique character and style, giving employees the chance to work in a variety of settings and learn new skills.


We are seeking a skilled and enthusiastic front desk agent to join our team in the beautiful town of Banff.

Nestled in the heart of the Canadian Rockies, Banff is a spectacular destination that attracts visitors from all over the world.

With its world class ski resorts, crystal clear lakes, and miles of hiking trails, Banff is a paradise for outdoor enthusiasts and nature lovers alike.


Working in Banff, you'll have the opportunity to work in some of the most stunning hotels and lodges in the area.

As a front desk agent, you'll take pride in providing exceptional customer service to guests, ensuring a smooth and enjoyable check-in and check-out experience, along with addressing and solving the many customer queries that occur throughout their stay.

But the perks of Banff don't stop there As a front desk agent in Banff, you'll enjoy:

  • Flexible working hours ensuring you can get out and maximise your time in the outdoors.
  • Opportunities for career advancement and professional development, perfect for someone looking for longer term or permanent residency.
  • The opportunity to work in a team orientated atmosphere and build strong professional relationships.
  • Ensuring the smooth operation and overall success of the hotel.
  • The chance to meet people from all over the world and learn about different cultures and customs.

Skills and experience:

  • Selfmotivator with outgoing personality, strong interpersonal communication and commitment to providing a high level of guest service.
  • Excellent written and verbal communication skills and numerical proficiency is an asset.
  • Ability to work in a fastpaced environment.
  • Ability to work a flexible schedule including weekends and holidays.
  • A positive team player attitude and a strong willingness to learn.
  • Previous Front Desk experience is an asset.
Still not convinced? Here are some more benefits of working with Banff Lodging Co:

  • Affordable & clean employee housing.
  • Huge food & beverage discounts throughout all BLC restaurants.
  • Excellent heath & wellbeing programs including free yoga, discounted ski passes, free canoe and golf passes, and discounted fitness club memberships.
  • Discounts on spa services.
  • Complimentary hotel stays at any of our 15 hotels
Please note that only applicants selected for further consideration will be contacted.

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