Night Auditor

7 days ago

Banff, Alberta, Canada Pursuit Collection Full time
Job Title: Front Desk Agent at Pursuit in Alberta, Canada

What will be your daily pursuit?

Welcome guests and ensure a comfortable adventure

What perks can you expect?

  • Work in a dynamic, culturally diverse team from around the globe
  • Work experience in an unforgettable location
  • Free access to Pursuit attractions for staff and family
  • Discounts on hotel stays, food, and retail
  • Opportunities for career growth
  • Access to mental health resources
  • Beautiful and iconic National Parks location

What will you do in this job?

  • Greet and assist guests enthusiastically
  • Provide information about the hotel and surroundings
  • Register guests and maintain room availability
  • Collaborate with other departments for guest services
  • Assist with night audit and reporting
  • Ensure security and handle emergency situations
  • Address guest concerns and resolve issues
  • Assist with front office tasks and communication
  • Identify safety and maintenance issues
  • Offer help to guests and teammates
  • Perform various duties as needed

What skills and experience do you need for this job?

  • Previous Front Desk experience preferred
  • Strong work ethic and commitment
  • Ability to work both independently and in a team
  • Committed to safety and cleanliness standards
  • Excellent communication and conflict resolution skills
  • Good multitasking and guest service abilities
  • Detail-oriented and organized
  • Calm and professional demeanor
  • Motivated, energetic, and kind
  • Flexible and ready for an adventure
  • Willing to go the extra mile and have fun

What will your work environment be like?

  • You'll work in beautiful, iconic, and inspiring locations
  • Independent work in and around amazing properties
  • Remote setting surrounded by nature
  • Physical work environment with various tasks required

This job description provides a high-level overview, and duties may change based on team needs. Reasonable accommodations are available for individuals with disabilities. Legal ability to work in Canada is required for this position.

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer fostering diversity and inclusivity in the workplace. Qualified applicants are evaluated without bias based on various characteristics. If you are eligible to work in Canada, we welcome your application to join our diverse team.

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