Full-time International Admissions Specialist

7 days ago

Ottawa, Ontario, Canada Algonquin College Full time

Department:
International Admissions (Martha Massia)

Position Type:
Full-Time Support

Salary Range:
$33.38-$38.75-Hourly

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
July 24, 2023

Length of Contract:
n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:
July 6, 2023

Please note:
jobs are posted until 12:01 am on the job closing date.

Job Description:

  • The Specialist supports the onboarding and training of new IAOs, conducts quality assurance audits to improve processes, and provides training on assessing international credentials. The Specialist is the main contact for international recruiters and agents to effectively manage waitlists and ensure timely placement of applicants. This position will also support Intercept activity through the start of term activity and support the coordinator in semester debriefs and continuous training and upskilling for the team.

Required Qualifications:

  • This position requires certification as a RISIA (Registered International Student Immigration Advisor) or RCIC (Regulated Canadian Immigration Consultant). Should the incumbent not have immigration certification, this must be obtained within two years of being hired into this position.
  • Minimum three (3) year Diploma/Degree, in Business Administration, International Business, Public Administration and/or a related field.
  • Minimum five (5) years of work experience in administrative roles in a postsecondary or client service setting. with demonstrated progression in positions
  • Strong understanding of the Canadian college system and international student admission requirements and experience dealing with a diverse population of postsecondary students
  • Additional Qualifications:
  • Excellent communication skills, both oral and written, and welldeveloped listening skills;
  • Proven planning skills and decisionmaking abilities;
  • Excellent client service skills; diplomacy and sound judgement is essential;
  • Ability to foster effective working relationships, supporting the teamwork structure both internal and external to the unit;
  • Ability to analyze complex situations;
  • Excellent organizational skills and attention to detail;
  • Ability to identify, participate and implement lean process improvements;
  • Ability to multitask under pressure and to meet inflexible deadlines;
  • Ability to respect confidentiality;
  • Ability to take initiative and work both independently and in a team environment;
  • Exceptional computer and keyboarding skills including experience with the MS Office Suite;
  • Experience working in an intercultural environment would be considered an asset;
  • Experience working with Salesforce/Student Information Systems would be an asset.
  • This position is paid at Payband H
  • Vacancy is for P20026

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