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Full-time Student Success Specialist

3 months ago

Ottawa, Ontario, Canada Algonquin College Full time

Please Note: If you are a current Algonquin College employee, apply to this job via the Workday application.

Department:

School of Advanced Technology

Position Type:

Full-Time Support

Salary Range:

$35.06-$40.71-Hourly

Scheduled Weekly Hours:

36.25

Anticipated Start Date:

July 15, 2024

Length of Contract:

n/a

Posting Information

Support Staff employees, as defined by the full-time Support Staff Collective Agreement, will be given first consideration.

Posting Closing Date:

July 1, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

Job Description:

Reporting to the Dean, the Student Success Specialist plays a vital part in a student's academic success and is an important position in the strategic enrolment management process. Working within an integrated team of Faculty, Program Coordinators, Chairs and Academic Advisors, the Student Success Specialist plays a key role in the development and implementation of academic success strategies in a learner's journey.
A major focus of this position is proactively reaching out to learners deemed "at risk" through various student engagement initiatives and to integrate with the work of other internal stakeholders (Faculty, Program Coordinators, Chairs and Academic Advisors) by delivering enhancement programming to learners in accordance with our student retention calendar. This position places particular emphasis on programming and interventions for level one students.

Working closely with Faculty, the Student Success Specialist brings in supports and resources at key times along the student academic journey. The incumbent supports strategic enrollment management by successfully implementing core student retention strategies, identifying process improvements and recommending new initiatives. The incumbent will make recommendations based on analysis of student retention data. The incumbent provides students with impartial guidance to support their academic success, offers resources and referrals to College services and respond to questions or concerns learners may have. The incumbent must work closely and partner effective with Student Support Services and programs.

Required Qualifications:

Minimum 3-Year Diploma/Degree in the areas of Social Sciences, Adult Learning, or Education; Minimum three (3) years related experience working with adult learners with demonstrated ability to improve academic success, including experience in strategic development of student success initiatives; Minimum three (3) years of experience analyzing statistical data and working with Cognos, Excel or similar data spreadsheets; Team oriented and demonstrating a passion for student success; Knowledge of the research specific to the study of student success/retention; Excellent interpersonal skills and oral and written communication skills; Ability to meet deadlines, manage multiple priorities and work under pressure; Good planning, record keeping, organizational skills; Must be able to work independently with ability to problem-solve situations; Good working knowledge of Microsoft Office Suites and LMS software; Excellent working knowledge in the use of Genesis or similar student information systems would be a definite asset.

This position is paid at Payband H

Vacancy is for P02280