Map Van Support Worker

2 weeks ago

Vancouver, British Columbia, Canada WISH Drop-In Centre Society Full time

ABOUT WISH

JOB SUMMARY:


The
MAP Van (Mobile Access Project) provides outreach services to women working on the street every night and every day, 365 days of the year.

Many sex-working women work in areas of the city where there are few or no services open late at night.

These women are extremely vulnerable, and often targeted.

DUTIES AND RESPONSIBILITIES:

  • Work oneonone to assess participants' need for other services and provide them with information on helping organizations and professionals such as community service agencies, counsellors, legal aid lawyers, physicians and mental health services.
  • Prepare the van by taking inventory, evaluating available materials, and stocking the van with all necessary materials, supplies, snacks, and beverages.
  • Perform first aid duties, provide medical referrals, and/or accompany participants to hospital via taxi in response to critical incidents, as needed.
  • Provide overdose prevention and response, and respond to critical incidents in order to maintain the safety of all staff and participants.
  • Respond to critical incidents with a traumainformed lens by implementing immediate crisis intervention techniques in attempts to deescalate participants from anxious or otherwise triggered emotional states; other emotional supports; and/or medical or legal referrals and accompaniments as needed.
  • Provide emotional support to participants who have experienced a 'bad date' through active listening, debriefing, validating participants' emotions, and assisting with filling out Bad Date Reports.
  • Assist participants in navigating police and other emergency services as needed and liaise as needed.
  • Provide appropriate advocacy and support to the women by supplying information and referrals as needed.
  • Communicate and coordinate with the rest of the team to respond to participants accordingly, including driving, and/or meeting with participants to provide services and supports.
  • Complete accurate and consistent nightly statistics, stroll logs, and participant logs.
  • Maintain healthy, constructive working relationships with coworkers through teamwork, communication, collaborative decisionmaking, and debriefing to ensure exceptional service and to ensure safety of all team members and participants.

QUALIFICATIONS:

Education and Knowledge

  • Certificate in a related human / social service field
  • Knowledge and understanding of Indigenous peoples and the legacy of colonization, the Residential school system, the 60's Scoop, and lasting cyclical trauma.
  • Knowledge of gender diversity and transinclusivity.
  • A class 5 driver's license with a clean driving abstract.

Training and Experience:

  • 1 year working in front line social services in the Downtown Eastside or similar community.
  • Or an equivalent combination of education, training, experience, and lived experience.

Additional Requirements:

  • Maintain healthy workplace boundaries.
  • Be able to safely carry up to 20lbs when required while transporting food, drinks, supplies, and/or donations.
  • Possess a demonstrated ability to support vulnerable women compassionately and nonjudgmentally while maintaining strong personal boundaries.
  • Possess strong collaboration and empathetic communication skills.
  • Ability to respond to emergencies and proven experience in crisis deescalation techniques.
  • Hardworker, selfstarter and able to work as part of a team.

Compensation & Work Environment
- $23.90 per hour

  • Paid sick days
  • 14 recognized stat holidays
  • Regular PT employees working over 20 hours per week are eligible for benefits enrollment as detailed by the Collective Agreement, premiums are covered entirely by WISH
  • Casual employees receive a pay benefit of 10.2% in lieu of vacation and stat earned pay
  • Unionized position (CUPE Local 1936)

Job Types:
Part-time, Permanent, Casual

Salary:
$23.90 per hour

Benefits:

  • Casual dress

Schedule:

  • 8 hour shift
  • Day shift
  • Evening shift
  • Morning shift
  • Night shift
  • Weekend availability

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Vancouver, BC: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

  • Class 5 Licence (required)

Shift availability:

  • Day Shift (required)
  • Night Shift (required)
  • Overnight Shift (required)

Work Location:
In person

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