Security and Fraud Management Officer

7 days ago


Montreal, Quebec, Canada CGI Full time

Position Description:

CGI is looking for a leader in the field of information security and fraud prevention, to take charge of corporate cybersecurity governance for one of its entities.

As a Security Officer reporting to the Payroll Service Center management, you will be responsible for the security team whose mission is to protect CGI and its customers while ensuring a high level of customer satisfaction in this business sector. You will assume a strategic role of leadership and influence with the various internal and external stakeholders, ensuring the development, implementation and monitoring of the sector's strategic cybersecurity plan.

You'll be involved at all levels: contract management and optimization, project development, team building decisions, consultant hires, strategic partnership initiatives, etc.

If you're a convincing and rigorous leader who thrives on challenge and healthy collaboration, and want to put your talents to good use in a growing company, this is the job for you.

Your future duties and responsibilities:

The Security Officer coordinates and oversees the security-related activities of the Payroll Service Center and ensures compliance with CGI and industry security guidelines, standards and requirements. He advises and assists management in the definition and application of security policies. He is responsible for their implementation, animation and follow-up. In addition, the officer ensures security governance with our partners and third-party suppliers. He/she is also the official representative with clients when required, and with CGI's security and data privacy teams.

In this role the Officer will:

- Lead the design, implementation, operation and maintenance of the information security management program, which includes vulnerability management, fraud, data security and systems administration.
- Develop the cyber security and fraud prevention roadmap
- Apply security requirements to business processes and implement the security program.
- Define or develop security measures and standards, in line with the nature of the company's business and its exposure to risk.
- Assess and implement measures to mitigate potential threats.
- Align and collaborate closely with all sectors, more specifically Product Management and Information Technology, to ensure consistency of action and evolution.
- Ensure the handling, management and resolution of business sector security incidents.
- Represent the company in agreements with external partners.
- Contribute to the selection of appropriate controls and value-added security monitoring solutions, processes and measures.
- Support the career development and enhance the skills and know-how of team members.
- Supervise the operationalization of security activities.
- Make recommendations based on technology watch to identify new security risks.
- Ensure regulatory watch on information security obligations such as personal data protection.
- Coordinate payroll service center audits with the support of a CGI team and, more often than not, with the help of service providers, and analyze risks and malfunctions to ensure that certifications are maintained.
- Ensure the maintenance and evolution of the business continuity plan (BCP).
- Monitor dashboards in compliance with CGI and business partner requirements.
- Propose solutions to mitigate risks in the event of security incidents or fraud and help restore services quickly.
- Identify training needs or awareness activities (in consultation with management) for company members.

Required qualifications to be successful in this role:

Undergraduate degree in computer security or other relevant field, or equivalent combination of education and experience.
- At least 8 years' experience in security management and confidential data protection compliance.
- Bachelor's degree (or equivalent) in a relevant field; M.SC. or MBA, an asset.
- Mastery of the information security field as a whole, with particular emphasis on risk management, compliance and fraud in the financial and transactional sector.
- Excellent expertise in risk management and compliance

Mastery of security standards and procedures, related tools and technologies:
- Knowledge of data protection standards RGPD, Law 25
- Good knowledge of networks and operating systems
- Knowledge of ISO, ISO, , SOC2 standards

Professional skills

- Ability to communicate and translate technical issues into business terms.
- Strategic thinking and organizational know-how are essential skills.
- Ability to communicate complex concepts to cross-functional audiences at all levels of the organization.
- Excellent interpersonal and relationship skills.
- Results-oriented with a track record of achievement
- Team player and collaborative spirit
- Negotiation skills and ability to reconcile differing opinions
- Organizational skills and ability to work on several files at once.
- Sense of confidentiality, integrity and ethics
- Rigorous, proactive
- Diplomacy, listening skills, sense of dialogue, persuasiveness
- Resistance to stress
- Structured and strategic thinking
- Self-taught and autonomous
- Curious and dynamic,
- Ability to work with and adapt to all levels of interlocutors, from the company to senior management, adapting his/her language to the population he/she is working with
- Excellent command of spoken and written French and English

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

Analytical Thinking Customer Service & Support
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