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Parts Advisor

3 months ago

Woodstock, Ontario, Canada Woodstock Hyundai Full time
Woodstock Hyundai is looking for an
experienced
Parts Advisor to join their team in Woodstock.

Our
Parts Advisors are responsible for providing exceptional customer service, selling, ordering and stocking parts for the dealership.

The
Parts Advisor will also advise customers on other available services and build lasting relationships.


Woodstock Hyundai is a proud member of _The Humberview Group_ - one of Ontario's leading automotive dealer groups and an award-winning Employer of Choice.

As automotive specialists, we represent 5000 vehicles. 20 Stores. 18 Brands.

And 1 Promise:
_Serving you better, each and everyday._

Compensation:

Based on experience.

Why Join HG:

  • A solid foundation of customers from 60 years of business.
  • An incredible opportunity for advancement within the organization.
  • Competitive compensation plans with health and dental insurance.
  • RRSP & an Employee Assistance Program.
  • Great perks & benefits and amazing friends & family program for car discounts.
  • Employee pricing on vehicles, services, and accessories.
  • A leadership team that trains and mentors its team members to ensure success.
  • Hosted social events throughout the year, such as lunches & BBQs.
  • No Sunday or holiday work, more time for your family.
  • A fun place to work

Job Duties:

  • Greets all customers promptly on the telephone.
  • Sells parts through the shop, by phone, over the counter to customers.
  • Assists Technicians/retail/wholesale customers with the selection of parts, and informs customers about the product line.
  • Provides price quotes and other related parts information.
  • Determines availability on outofstock items and, if requested by customer, submit emergency order.
  • Provides guidance to outside sales representatives regarding orders.
  • Prepares orders daily for shipment, delivery or pickup.
  • Retrieves parts purchased from stock.
  • Issues credit for parts returned.
  • Processes buyout parts invoicing for posting.
  • Assists with shipping/receiving when necessary.
  • Performs other duties as assigned by Parts Manager.

What We Look For:

  • Punctuality.
  • A selfstarter.
-
Experience working as a Parts Advisor is preferred
:

  • Excellent customer service skills; working with internal and external customers.
  • Ability to learn and utilize electronic parts catalogues.
  • Ability to manage multiple priorities using good organizational and time management skills.
  • A valid driver's license and clean driving record.
  • Strong communication skills.
  • A desire to achieve the very best in customer service and teamwork.
At The Humberview Group, finding great people who are enthusiastic and driven is most important. At HG, we can provide you with the skills and knowledge you need to be successful.

Our team leaders take great pride in mentoring which ensures we are investing in great people for the long term.

Having a great corporate culture with team members who share our values is what makes us stand out