Administrative Clerk, Surrey Pre-trial Services

1 week ago

Surrey, British Columbia, Canada PHSA Full time

Administrative Clerk
BC Mental Health & Substance Use Services

Surrey, BC

What you'll do

  • Schedule and book client appointments and followup appointments, which include booking appointments and interdisciplinary appointments, adjusting arrangements in accordance with client and center requirements, and notifying clinicians and BC Corrections staff. Ensure that appropriate date, time, and location are provided to BC Corrections staff.
  • Register and admit clients into PAC or Health Care Record. Ensure client demographics and appropriate information are complete and accurate and follow up with appropriate clinicians or BC Corrections staff as necessary. Advise appropriate clinicians that the patient has arrived.
  • Perform referral functions, including duties such as checking to ensure that all required information is complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
  • Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets, and client statistics. Follow up with appropriate team members as necessary.
  • Type and distribute a variety of technical and nontechnical material such as correspondence (including redirect letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets, by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
  • Perform receptionist and other clerical duties, including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting clients, printing the daily schedule, and forwarding problems and complex queries to appropriate personnel.

What you bring

Qualifications

  • Grade 12, plus two (2) years' recent experience, or an equivalent combination of education, training, and experience.

Skills and Knowledge

  • Ability to keyboard 40 w.p.m.
  • Knowledge of medical terminology.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Ability to organize.
  • Ability to operate related equipment.
  • Physical ability to carry out the duties of the position
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission's 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC and BC's Declaration on the Rights of Indigenous Peoples Act

What we bring
Every PHSA employee enables the best possible patient care for our patients and their families.

Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future.

That's why we're focused on your care too - offering health, wellness, development programs to support you - at work and at home.


  • Join one of BC's largest employers with provincewide programs, services and operations offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our inhouse training programs, including +2,000 courses, such as our San'yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type:
Temporary Part-Time (0.80 FTE) until the 20th of June 2024

Wage:
$26.06 per hour

Location:
th Avenue, Surrey, BC V3X 1B1

Applications will be accepted until position is filled.

Hours of Work:
Tuesday, Wednesday, and Thursday 07:30-15:30

Requisition:
#156153

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do
BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates

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