F&b Server
1 week ago
Role Proposition:
Accountabilities:
- Owns the drink and food service for patrons of our food and beverage outlets
- Performs exceptional service delivery of all Food & Beverage services from the point of guest seating to dining experience completion
- Identifies timely need for ordering/replenishment of food & beverage and providing the bill
- Delivers the hotel's essential service standards, demonstrating hospitality warmth
- Delivers the hotel's standard of service training manual in a friendly, timely and efficient manner
- Assists with the entire F&B Department operations as business volumes may dictate, including Banquets, Mantles Restaurant & Lounge and Morrisey's Public House
- Ensures operational Health and Safety regulations are permanently adhered to
- Acts as an ambassador for the destination, sharing knowledge of the wider Thompson-Nicola region
- While infrequent, capable of assisting in emergencies, making prompt decisions in the guest's and hotel's best interest
- At least two years of experience in a similar working environment.
- Serving it Right Certification.
- Micros POS System experience.
- Ability to work as a team as well as independently.
- Strong attention to detail.
- Excellent organization and time management skills with the ability to multitask.
- Dedicated to working within a dynamic team that focuses on collaboration and guest experience.
- Excellence in communication to allow a clear line of action for team success in ongoing guest service aspects
- Must be available to work various shifts, including availability on weekends.
- This position requires standing for long periods (up to 5 hours).
- Must frequently and safely lift and maneuver food trays weighing 20 to 25 pounds.
- Knowledge of Beer and other alcohol is considered an asset
What you can expect from us:
The Sun Peaks Grand culture encourages individual initiative and a collaborative approach to delivering our guests' finest mountain resort experience.
We value innovation and development that contribute to business success and personal growth.We also know you have a life outside of work and encourage work-life balance, including reaping the benefits of living in a resort and the mountain's summer and winter activities.
A sneak-peak into some of the perks and benefits our Full-Time employees enjoy:
- Full access Winter/Summer Season Lift, Trail and Golf passes
- Dining discounts within our hotel & resort outlets
- Retail discounts in Resort owned outlets
- Reciprocal programs with partnering hotels
- Friends and family hotel rates
- Continued professional growth and development opportunities
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