Manager Technology Strategy

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Location:

Toronto, ON, CA Ottawa, ON, CA Edmonton, AB, CA Calgary, AB, CA Montréal, QC, CA Vancouver, BC, CA

Jobs by Category: People & Culture, Finance and Corporate Affairs

Status: Full Time

Schedule: Regular

Description

Join our team

The Chief Procurement Office impacts everything and everyone. We optimize spend across all business units and provide savings that can then be invested towards delivering innovative products, services, solutions and exceptional experiences to our customers. We are an award winning team, recognized by the World Procurement Leaders for our innovation, initiative and transformation.

We consistently focus on generating optimum value, seizing every opportunity to explore new ways to drive efficiencies as well as enable revenue opportunities for our stakeholders and TELUS. We are redefining the procurement brand and advancing the service delivery model by embedding technology to make an impactful contribution to TELUS's digital journey.

We are a team of highly effective individuals with a collaborative, high performance, and customer focused culture, committed to doing better for our customers and team members, every single day. We believe that embracing diversity and diversity of thought leads to better outcomes. Our commitment to supplier diversity and supporting Indigenous suppliers drives an enhanced and innovative customer experience. Through proactive measures, we create equal opportunities for suppliers, reflecting the diverse communities where we live, work, and serve.

Here's the impact you'll make and what we'll accomplish together

As the Manager, Technology Strategy - Procurement reporting to the Director of Procurement, you will take a lead role and be accountable for a number of exciting areas.

You will be responsible for building and executing category management & procurement strategy for the technology services team. This covers all Information Technology (IT) Services including IT outsourcing, Business Process outsourcing, Contact Center outsourcing and Management Consulting.

Your leadership and business acumen will advance your team's trusted advisor capabilities, optimize spend and value for money, drive best practices and provide future-focused strategies to achieve TELUS' goal of becoming the most recommended company in the markets we serve.

Here's how

• Partnering with stakeholders across the organisation as a subject matter expert and trusted advisor
• Driving best in class strategic sourcing related to category expertise, that will underpin TELUS' continued profitable growth, whilst offering an unsurpassed client experience
• Influencing key strategic decisions through clear storytelling, impactful thought leadership and a consultative approach
• Applying expert skills in data analytics, market research, sourcing, relationship and contract management
• Leading major contract negotiations, strategic sourcing activities, cross functional projects, risk and relationship management, and savings initiatives
• Optimising our transformational delivery model to maximise impact for TELUS
• Stay informed about the latest trends, developments, and best practices in procurement, supply chain management, and category management
• Drive continuous improvement by developing initiatives to enhance operational efficiency, compliance, and value generation including being the point of escalation for operational delivery issues

Great To Have:

• Proactively assess emerging technologies such as AI, automation, machine learning, blockchain, and data analytics to identify their potential impact on procurement processes
• Champion a culture of continuous improvement within the procurement function, encouraging experimentation with new tools and methodologies to enhance quality output
• Act as a change agent within the organization, driving adoption of new technologies and fostering a culture of innovation and agility within the procurement team

Qualifications

We are seeking a dynamic and experienced Procurement Manager to lead the Technology Services team and oversee the Technology Services category. The ideal candidate will be responsible for managing a team of 6 procurement professionals, developing strategic sourcing initiatives, negotiating contracts, and ensuring cost-effective procurement of technology services to support our organization's operations.

Responsibilities:

• Fostering a high performance and highly engaged team culture by inspiring, coaching and development of team members to achieve their careers goals, and shaping the next generation of procurement professionals
• Develop and implement strategic sourcing strategies for the Technology Services category to optimize costs and drive value for the organization
• Collaborate with internal stakeholders to understand business requirements and align procurement strategies with organizational goals
• Identify cost-saving opportunities, drive process improvements, and implement best practices in procurement operations
• Providing guidance and leadership to business leaders to deliver strategies and outcomes that are aligned to stakeholder and corporate priorities including customer experience, reliability and earnings before interest, taxes, depreciation, and amortization (EBITDA) growth
• Proactively driving continuous value add, process improvement, adoption of latest procurement technologies, and new best practices in sourcing, project management excellence
• Advancing supplier partnership towards a focus on strategic opportunities to ensure a constant focus on TELUS business outcomes through the delivery of reliability and EBITDA improvements
• Challenging the status quo by innovating upon and/or create best-in-class sourcing and project management practices

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree is a plus
• Minimum of 7 years of experience in procurement or related field, with at least 2 years in a managerial role
• Strong negotiation skills, contract management expertise, and supplier relationship management experience
• Excellent leadership, communication, and interpersonal skills
• Ability to work effectively in a fast-paced environment and manage multiple priorities
• Proficiency in procurement software and tools
• Certification in procurement (e.g., CSCP, CPSM, SCMP) is preferred
• Health and wellness benefits
• Retirement savings plan
• Collaborative work environment
• If you are a strategic thinker with a passion for procurement and technology services, we invite you to join our team as a Procurement Manager. Apply now to be part of a dynamic and innovative organization driving excellence in procurement practices

Salary Range:

Performance Bonus or Sales Incentive Plan:

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. In addition, TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in-office, virtually or a combination of both
• Generous company matched pension and share purchase programs
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more ...

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

People & Culture, Finance and Corporate Affairs

Across People & Culture, Finance and Corporate Affairs, we are the diverse and talented team responsible for making sure TELUS is managed as a world-leading organization.

We are honoured to be recognized

140,000+
Team members worldwide

12
# of years voted One of Canada's Best Corporate Citizens

Accessibility

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment.

We offer accommodation for applicants with disabilities, as required, during the recruitment process.

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