Program Coordinator

6 days ago


Whitby, Canada VON Canada (Ontario) Full time

Requisition Details:

Employment Status:
Regular, Full Time (1.0 FTE)

Program Name:
Hospice Services

Number of Hours Bi-Weekly: 75

Work Schedule:
Days

On-Call:
No

Job Summary:


The Program Coordinator, Palliative Care Volunteer Program is responsible for carrying out the day-to-day operations of a Hospice Palliative Care Volunteer and Day Hospice Program serving Durham Region.


Key Responsibilities:

  • The Program Coordinator, assesses clients for service, monitors service delivery, recruits and supports Palliative Care volunteers and contributes to the development, evaluation and promotion of this program.
  • The Program Coordinator will work with an existing team of dedicated staff and volunteers to support clients and their families
  • Ensures the provision of costeffective client services and programs.
  • Assesses clients for service needs, monitors service delivery and contributes to the development, evaluation and promotion of the program.
  • Develops and implements program plans to meet department needs.
  • Manages volunteers and staff within the program, taking the lead in volunteer orientation, training and inservices within the framework of VON Quality Management standards.
  • Maintains regular engagement with clients and other health partners to ensure programs meet community needs.
  • Functions as a primary support contact between clients, health professionals, community support and internal team members.
  • Tracks and reports the result of program plans and team efforts on a timely basis to the relevant supervisor and internal stakeholders.
  • Supports financial accountability within assigned programs by maintaining program budgets.
  • Creates and prepares financial and statistical trending reports VON and funder obligations and for program analysis.
  • Completes Disaster and Emergency Drills according to VON Disaster & Emergency program/policy.
  • Plans and participates in multidisciplinary meetings as required.
  • Practices in accordance with the quality and risk management framework of VON Canada and Occupational Health and Safety legislation.
  • Participates in health and safety training including WHMIS and applies this knowledge in the workplace.
  • Ensures all workplace incidents are reported in a timely manner in accordance with legislation and VON policies and procedures for workplace injuries and incidents.

External and Internal Relationships:

  • Timely communication and follow up with clients, and community partners/professionals as required.
  • Timely communication and follow up with internal staff

Education, Designations and Experience:

  • Post Secondary Diploma in Health/Social Science discipline or the equivalent combination of qualifications/education.
  • 23 years of related experience in community and healthbased care.
  • 12 years of experience in program planning and evaluation is an asset.
  • Experience in volunteer administration an asset.
  • Experience or understanding of the notforprofit healthcare environment is an asset.

Skill Requirements:

  • Demonstrated commitment to working in an environment with high confidentiality and discretion.
  • Demonstrated knowledge of the social and health care services network and community resources, as well as a proven ability to build strong relationships within the community.
  • Excellent oral and written communication skills.
  • Able to work both independently and within a team.
  • Strong organizational skills with an ability to prioritize, multitask and handle competing deadlines.
  • Strong customer service skills.
  • Ability to problem solve and adjust to rapidly changing priorities in a deadline.
  • Proficiency in Windows OS and MS Office Suite programs.
  • Must demonstrate attention to detail.

Other:

  • Must have personal vehicle and possess both a current driver's license and proof of vehicle insurance.
  • A current and original copy of a satisfactory Criminal Records Check is required.
  • A Vulnerable Sector Search and/or Child Abuse Registry Check may be required.
  • Ability to speak French is an asset in French Designated areas.
  • Must be able to wear Personal Protective Equipment (PPE).

Work Conditions and Physical Capabilities:

Attention to detail; Lift and carry using appropriate lifting techniques; Bend, push, pull, grip, reach, kneel, crouch using good body mechanics; Walk, sit, stand, climb stairs; Hand movements.



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