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Manager, Product Support Marketing

3 months ago

Toronto, Ontario, Canada Royal Bank of Canada Full time

Come Work with Us
At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.


Whether you're helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.


Job Title
Manager, Product Support Marketing & Communications

What is the opportunity?

What will you do?

  • Lead and manage the production of all quarterly retail newsletters and annual product notifications for the RBC branch retail channel. This includes ensuring content aligns with business strategies/focus and working across various internal RBC partners/BUs in the content development.
  • Develop, execute and/or produce product support materials and tactics as it relates to our key priorities to enhance sales force capability and drive sales results including:
  • Product sales support and communications related to RBC Portfolio Solutions.
  • Other adhoc product/investment communications related to regulatory, market outlook, and/or product changes across all investments solutions offered by RBC GAM
  • Collaborate with our sales teams and business partners by proactively responding/seeking feedback to improve or develop new communications to meet the needs of advisors and investors.
  • Proactively review relevance and effectiveness of materials through web analytics and sales team feedback to gauge impact, usefulness and continuously improve content to optimize for greater impact to the business (i.e. improve efficiency, reduce costs and/or provide a better client experience)

What do you need to succeed?

Must Have

  • 5+ year marketing experience within the investment industry
  • Strong investment product knowledge of mutual funds and industryrelated support experience
  • Strong project management skills & the ability to work independently with limited supervision
  • Demonstrated knowledge of common marketing processes including, but not limited to, development of marketing briefs, print production, and managing overall material development.
  • Detail oriented and excellent written and verbal communication skills
  • Above average ability with Microsoft Office tools, including Adobe Acrobat writer

Nice to Have

  • University degree in business or marketing or an equivalent degree in a field of study related to the job
  • Frontline sales experience or industryrelated sales/support experience for investment dealers
  • Completion of Canadian Securities Course or mutual fund licence.

What's in it for you?


We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper.

We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.


  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and highperforming team
  • Flexible work/life balance options
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies

Job Summary

Address:

TORONTO, Ontario, Canada

City:

CAN-ON-TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

Wealth Management

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

Application Deadline:

Inclusion
and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth.

We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work.

We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.


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