Current jobs related to Customer Service Representative - Edmonton, Alberta - Standen's, an IMT Company
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesSupervise...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service.Key ResponsibilitiesSupervise and Train Staff: Lead and mentor our team members to ensure excellent customer service and efficient order processing.Address Customer Concerns: Respond to customer inquiries and resolve...
-
Customer Service Representative
3 hours ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor a team of staff members to ensure they are meeting their performance goals and providing excellent customer service.Act as Spokesperson: Represent Alta...
-
Customer Service Representative
40 minutes ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob Title: Order Desk AgentWe are seeking a highly organized and detail-oriented Order Desk Agent to join our team at Alta Appliance Service.Key Responsibilities:Supervise and Train Staff: Lead and mentor a team of staff members to ensure they are meeting their performance goals and providing excellent customer service.Act as Spokesperson: Represent Alta...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring seamless order processing.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring seamless order processing.Key ResponsibilitiesCustomer Service:...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
1 week ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team at Alta Appliance Service. As a key member of our order desk team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order processing, and maintaining a high level of customer satisfaction.Key...
-
Customer Service Representative
3 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
3 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Answer customer inquiries and provide information on our services...
-
Customer Service Representative
4 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
-
Customer Service Representative
2 weeks ago
Edmonton, Alberta, Canada Alta Appliance Service Full timeAbout the RoleWe are seeking a highly skilled and organized Customer Service Representative to join our team at Alta Appliance Service. As an Order Desk Agent, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCustomer Service: Respond to customer inquiries and provide information on our...
Customer Service Representative
3 months ago
Customer Service Representative / Inside Sales Representative (Edmonton Location)
Job description
Under the supervision of the Warehouse Supervisor, this position assists all customers (retail, wholesale and shop), whether in person or on the telephone, in selecting required parts in a friendly, professional, and efficient manner.
Along with being organized, this position requires time management skills, the ability to multi-task and takes on new and interesting challenges.
This position will be based in our Edmonton Location.Skill/Effort Requirements:
- Must be able to work in a high pressure environment safely
- Must be able to present in a positive, professional manner
- Able to communicate clearly in English with the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, government regulations and company policy/procedures
- Ability to effectively present information and respond to questions from coworkers, managers, customers and the general public
- Ability to define problems, collect data, establish facts and draw conclusions
- Reliability & diligence
- Attention to detail
- Must be able to lift lbs regularly
Responsibilities:
- Work professionally with other employees.
- Maintains a good attitude and solid work ethic
- Learns and effectively uses the company business system
- Acknowledge all customers as they arrive in facility and serve them as efficiently as is possible.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls in a timely and appropriate manner to provide the sale, price quotes and other information.
- Provides high level of service to internal and external customers. Communicates with and supports other personnel and departments.
- Notifies the service advisor(s), shop foreman and the customer when special ordered parts have been received.
- Pulls and fills orders from stock for orders via telephone and walk in Customers.
- Pulls orders for delivery, making sure all parts are tagged with customer names and job number.
- Examines returned parts for defects. Exchange defective parts or refunds money.
- Report any accidents or incidents that require attention immediately.
- Follows all ISO 14001 processes as they relate to Service.
- Is able to assist with Inventory counts and processes as requested
- Participates in all training programs that are made available and attend all department meetings.
- Other duties as required
Working Conditions:
- Automotive service shop
- Active customer engagement
- Active telephone response
- Physically demanding
Job Types:
Full-time, Permanent
Salary:
$20.00-$23.00 per hour
Expected hours: 40 per week
Benefits:
- Company events
- Company pension
- Dental care
- Discounted or free food
- Extended health care
- Onsite parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
Experience:
- Customer Service/Sales: 3 years (required)
Work Location:
In person
